If SHLD files BK- is it business as usual for the STAC technicians that answer calls from field techs- and the customer service teams in Round Rock? It’s a corporate owned property, probably worth a good chunk of change-
What about sears.com and home services? What about those service contracts?
Thinking out loud- if you’ve got a MPA with Sears, cancel and get s refund ASAP-
News flash-- it is usually the profitable divisions that are sold off first to pay the bills. News flash-- IF SHC goes so you goes. BK is different than running a company.
The company is now run by a BK judge and a BK board. They could care less about profitable or unprofitable units of divisions. Their job is to try and make SHC survive by selling assets, cutting labor, and any other thing they can do. The mandate is to reorganize to a smaller more profitable company and pay off creditors. If that means your division gets sold because it is worth more than that is what they are required to do. IF at any time they determine that no means can help the company survive then chapter 7 will be declared and you will be unemployed immediately. also, in chapter 7 all warrenties, PA's, gift cards, are deemed worthless. Sometimes success has its downside.
New flash- HOME SERVICES is a different division from the stores. Everyone is payed by the same person but there are different divisions. And HOME SERVICES is the only division that has been profitable as a whole for years. Retail has not been profitable as a whole for MANY years and that can’t be corrected. Mismanagement as a whole is what is destroying Sears, those tech run 14-16 hour days to bring in $$$$ and spend minimum of an hour a day being hounded to sell, sell, sell as the Company as a WHOLE needs more money. Let’s see the retail spend a 16 hour day driving in their districts states, hauling a 60lb bag of tools to just check the units along with the SST, having to call into it a different department for permission for work, getting yelled at that their warranty should cover something it doesn’t, enter homes with living conditions not fit for any animal, and then get up and do it again 5-6 days a week.
Let’s not be mean. Everyone is worried and just want information
If the property is worth anything it is mortgaged to the hilt
what is so hard for you people im home services to understand YOU ARE NOT ANOTHER COMPANY your bills are paid by Sears Holdings and if it files YOU ARE GONE as well. You are some of the dumbest people on this form no wonder no one wants to buy Home Services.