A video from the halcyon days of Sears. They sing and pontificate about a Sears designed to serve the 21st century customer. Now that 21st century SHLD is in bankruptcy, watching this exuberantly optimistic video leaves you feeling bewildered.
https://www.youtube.com/watch?v=1Gs-nINBX-4
Keep your Racist garbage opinions off this site!!!
"They didnt plan for the jew to run it into the ground."
Really. This website won't let you use the word "c-ap" or "id--t" but this anti-Semitic garbage is OK.
Saw the video. Not one associate to be seen unless he edited them out. It was as if someone left the door open and the lights on overnight and he had the store to himself. That's mostly the fault of cutting hours and positions, though my store had some really lazy people who slipped out of sight the first chance they had. About 60% of their shift was spent in the breakroom, in their car or standing in huddles with other likeminded associates. It's a common theme at many other Sears stores I've been to. Maybe people do want to buy our stuff but can't find anybody to take their money!
I worked in MPU and couldn't tell you how many times I walked out of the warehouse out on to the salesfloor for something only to be flagged down by a customer needing help, or to have someone wandering around the aisles in the warehouse calling out for someone to help them. A lot of the time I was never able to find them their help, even after paging. If I did run into somebody, which usually involved walking all across the store to the breakroom or over to mattresses where they all liked to sit, we were always given an attitude for even thinking to ask them to assist a customer and had to endure the frustrations from the customers as to why we couldn't help them (MPU was not register trained or authorized).
These associates were the same people who gave all of us in MPU a lot of attitude whenever we'd bring out tools, housewares or floorcare for them to put away after we've been through truck, even if there wasn't a single customer in the building or anything they were doing besides standing around to talk. They always had an attitude and complained that MPU should be the ones to put everything away, even though it wasn't our job and was the manager's orders. They didn't want to do anything, but if they sold something off the floor, they were chomping at the bit to get it pulled off the floor, shrink wrapped and have it waiting at the pickup doors lickety-split.
Once upon a time Sears was a wonderful place to work. The stores were new and exciting. "Store of the Future" and a biannual exercise to ensure innovation and newness. The company looked after the interests of the employees and vice versa.
No one could have imagined one man so evil that he would dismantle the lives and livelihood of hundreds of thousands of people....but here we are.
Decades of white Christian mismanagement gave him a head start on that. sigh
Maybe the 21st Century didn’t work out so well but now maybe Century21 can be of help.