Former 7 year sales rep here.
Sadly I agree with everything that has been said. I was there for so long because I was complacent and making average $70k/yr seemed good enough for all the stress retail and terrible Verizon management brought on. Thankfully I got a degree on Verizon's dime and put it to use and left the company recently.
Verizon did a RIF on retail Experience Specialists because that whole position was made redundant Nationwide. They got lucky.
Retail sales reps and managers version of a RIF is the continually reduced commissions and eventual store closures. They are slowly demotivating you so that you will leave voluntarily or not. You don't get anything in retail.