Cisco always had the taste for inviting outside people for the dirty job of letting people go.
The size of the company and the amount of managerial layers (7+) tells one thing - there is no way the head knows what the feet do.
Many leaders fail to understand one thing - it is the regular people who bring value, and this will never change.
The so called "Customer Experience" is just another fancy word, easy to digest.
The ones to survive the layoffs will not become better consultants.
They will get overworked and will eventually leave sooner than later.
Cisco's growth was slowing down the last couple of years and we tried to boost it with several loans and this did not work out.
Cutting on manpower is the first step to oblivion.
Welcome to the new era.