I have worked for the company for 20 years and this is the first time that we are cutting hours the week before Christmas. The store manager is super frustrated as our Magic (service) comments from the customers complain about the condition of our stores and wait times, lines are long and we have stockrooms full of seasonal merchandise. Already talking to seasonal team members about their last days, many of them aren't even showing up anymore, but conference calls every morning with the region about not using hours.
Originally posted by @WItsc8l-2soj.