Thread regarding Sears layoffs

This is my last week as a sears tech and I'm relieved. Other service companies are hiring and growing and even offer training and sign on bonuses. Managers are playing techs for fools saying home services is safe because they know we have options and they dont. OP is right that home services market share is small enough that sears could vanish and no one would know. Independent and manufacturer services will just pick up that work like they already do every time sears loses another manufacturers warranty work. Your job wont go away it will just be done by the tech who left sears before you. Get out while you can!!

Home services has had a couple serious offers and start the buy out process but when Eddie couldn’t keep a portion of profits for a set number of years and tried to only sell a 49% share so he kept control. Eddie ran off the serious buyers and then blames it on everyone else but himself. Home services needs to pay better, have better benefits, and update their business model. They have parts that sit on vans that are not used, don’t send out appropriate parts in a timely manner, have tools that are too old and break with single use, have managers that treat their techs like c-ap, and then also play the blame game on a tech not doing enough with 12 or more calls a day but they didn’t sell what the company wanted. Home services does NOT pay a competitive wage for their techs and their are many companies that do. Good luck staying with the company as I’ve been told there is a serious buyer going before the BK judge and if approved, you become contractors and have to compete to get work.

Someone would have to just buy the name. Parts distribution is a joke. good luck trying to reprogram managements thinking most technical manager's were replaced with "people managers " big difference. and half the guys I work with would make more money as sales people then pretending that that are service tech's. Why buy a dinosaur.

Home services has the potential to be profitable if it was operated by an actual service company instead of a failed retailer. No service company will buy us out as-is with all the bad leadership, failed systems, and garbage inventory the PDC calls parts. Best case scenario regional service companies will hire the techs they need and roll them into their current business processes since they are better anyway. Home Services has been around longer than any service company and still can't make sensible routes or get my van stocked with parts I actually need smh

Home services is very profitable and is one of the real reasons sears retail is still alive. Service isn't going anywhere, in fact some of us were given very nice pay raises to keep us from leaving basically.... Well the ones who do a good job and are profitable as well of course. I think this will all be a good thing potentially in the end. Maybe we'll be owned by a smarter individual who will really take service places, and maximize its full potential. We're hiring too... Hey retailers, hint hint lol. Pay is on a whole new level compared to retail, some of us are six figure kinda techs... All depends how hard you push!

The name of Sears service only carries a very small value with people over 60 and A&E basically unknown to most customers. Online reviews of both will give you some idea of Value. would buy a one star company?

OP is right. No brand or asset value in home services - just labor and leased equip. Competitors already have techs or will hire them to absorb the business Sears leaves on the table without buying old vans, old technology, or old PDC parts. When Stanley bought Craftsman they didn't buy the employees or manufacturing because they already had their own. They wanted a recognized brand to slap on tools already rolling off the same line as Stanley. Service will go down with retail or become an online matchmaker for appliance repair contractors like Sears home improvements did with Service.com.

the STAC database is out dated , unorganized and when the system goes down , there is nothing to fall back on but pen and paper . the property is prime and in a prime location in Round Rock Texas . I am concerned for the friends I have that still work there , but they have been trying to sell STAC and home services for years , no buyers . cross country , american home shield , ect , have all been rumored to be interested in buying for years , forget it . The OP is right on the mark !

I’ve got a STAC engineer acquaintance who alleges that there’s a 3rd party warranty company (think Cross Country/Assurant) who has a serious offer on the table to purchase home services. This was allegedly why there were layoffs back in Sept/Oct as the alleged purchaser wanted payroll lowered. Rumor is that the people they were let go can comeback as call takers for the same wage they were making, that makes no sense to me-

it's worth nothing, just like the rest of the company. There I summarized the entire post for you