Honestly, I find this talk about new technologies and retail companies becoming tech companies a little annoying. While I get that ultimately technology will reshape and change retail, I can also say that that time is not even near and that retailers will be still relying on classical brick and mortar stores for some time. What I find interesting in this article is that I’ve recognized the attempt of an introduction of a concept of smaller stores, coated in this talk about the introduction of new technology. Some competitors also shrank their stores, but at least they were upfront with their workers.
https://www.supermarketnews.com/store-design-construction/sam-s-club-now-retail-and-tech-lab