Listen, it's NOT easy to start a job search, especially if you've been at a position in WIN for 10+ years. I left WIN over a year ago, but I keep tabs on this company because I've got a lot of friends that still work here, and I'm concerned for them. Not to mention my pension that may soon disappear.
When building your resume, you need to consider every aspect of your job, and every bit of training you've received, even if it's CBTs. Don't undersell your skillset. You probably know more about the Telecom industry than you're giving yourself credit for, and people outside the company are going to find your skills extraordinary (you just don't realize it because many of your coworkers have a similar skillset).
Think of every piece of equipment you touch, and put it on your resume. MUXs, test sets, DS1 monitors... It may seem silly, but name dropping, or brand dropping can make a difference. Think of the buzz words you see popping up on Stream. I promise you that, in regards to the tech talk, several of them are the same words that will catch the eye of an HR rep. ACD. PRI. AdTran. Unified Communications. Calix. Cisco. Mitel. Shoretel. Etc etc. You never know what equipment a company is using, or what buzzwords will resonate with a potential employer.
Make a couple different resumes, tailored to different job types. Support, technical, managerial. Accent certain experience or training based on the type of job, and start pumping them out. Check your current customers and their industry counterparts. You already know they use the products that you can support. Now you need to check their sites every week to see if they have an opening for a position you can fill.
You will find something better
#GOLD advice on making the #resume, posted originally by @XGW3EPD-1cjp