What I find even more appalling is on a local level. Home office comes out with a new policy and inside of 48 hours our DO and/or GM is telling us 'it doesn't apply to us'. Doesn't matter what it is. Sell down to pallet change? Not us, keep fronting it up. Only 2 pallets to an endcap? Not us. We're doing 3 and 4 pallets to an endcap. No endcaps on the backside of the aisles? Not us. We can get 40 hours? Not us. Always held to 37.5. Can't say much has changed in 18 years except there are less people to do the work. Not sure how we have 1/4 of the people that used to work there when I hired in, but still have the number of managers.
Had the same experiences like @YBCi0xo-1vth