You want to know what a neighborhood store is? It's all of the merchandise crammed into less space, all of the work, with a bunch less people to do it. It's only one checkout on each floor, it's trying to get sales people to do the tasks of support people with little training and even less interest in doing so. It's tragically hilarious service levels during the holiday season and busy days made even more surreal when the reduced long term staff is supplemented by seasonal workers who receive little training and quit as soon as they experience their first shift.
The company can save itself the trouble of having to figure out which team members should be let go by simply starting the program. We had so much turnover in our store when we started this, that by the time January rolled around over half of the long term people who weren't let go when we changed to a neighborhood store quit to find work elsewhere.
How bad is it? It is so bad that our store manager locked them self away in the office for most of the holiday season. Wait until you have a ton of unfilled shifts going into Thanksgiving and running through Christmas while at the same time you're trying to pick thousands of orders. It was a complete disaster in our building, I have never seen so many employees frustrated, many of them just stopped caring and leaving at the end of the day with our store looking like a bomb went off became a common occurrence.
On a more positive note, you know how on 48 hour sales and during the holidays it's always a challenge to get back to the breakroom on busy days when walking past long lines of angry customers waiting in long lines, well with this new program you only have to avoid the crazy long lines at the checkout on each floor. No more having to cover your name tag and look at the floor when walking to the breakroom and trying to get off of your feet for 15 minutes.
Well said @YMG2xiW-5wgk