FIOS will continue to be a product that had tremendous potential if it was rolled out correctly but the piece meal way that it was done will keep it pretty much flatlined. Once Vz can get contractors in to do installs, it will look better to investors, but it’s still the same product, just cheaper overhead.
Employees will essentially be a skeleton crew. The line between CO, Field, and VZB will no longer exist. Employees will handle emergency maintenance issues in the network and routines. Everything else goes to contractors. Pretty sure VZB operates this way now, but may be mistaken.
Call center employees will also become a thing of the past with automation, self help and and offshoring. But that’s not a Vz specific issue.
So, wireline isn’t going anywhere but it will have a major but slowly implemented facelift over the coming decade.
Maybe this was debated before, but I felt that @YWugKQ4-1xwe gave a truthful observation on the matter.