Thread regarding Macy's Inc. layoffs

Trunk Shows at Neighborhood Stores

With drastic cuts in staff in all departments, the store shrinking the sales floor footprint, customers bringing clothing/shoes/purses to the Fine Jewelry counter to get rung out, and customer traffic greatly reduced as a result of the transition to a Neighborhood Store format.......it does not make sense to keep offering fine jewelry trunk show (with the outrageous goals). Who has time to dedicate to prepping for it? Where is the support (advertising) for Trunk shows? The majority of the advertising for these big events is left at the feet of the overly burdened sales associates. People HATE being called 4-5 times a year for a Trunk Show event. Let's face it. Macy's beat the Trunk Show horse to death. It is no longer a special event.....and with reduced staffing of only 2 full time people, and 1 part-time person, it's a barely win situation.

People HATE being called, and once they buy from a Trunk Show, they hate the constant begging from sales associates to schedule an appointment for the next one. How many thousand(s) dollar fine jewelry purchases do these clients realistically make every four months??

How many times a year does someone shell out $4K - $10K for a Fine Jewelry piece at a NEIGHBORHOOD STORE at a Trunk Show??

Shhh......don't tell this to a District Jewelry manager......she will just hound you about wanting to know how many appointments were penciled in....and how many appointments showed up. Then she will ask you what went wrong? Why didn't you meet your goal? Such a circus.

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Post ID: @OP+ZMsFc6w

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Neighborhood stores are not a fun place to work. I thought it was bad before our store went Neighborhood, but the staffing reductions are crazy. They even cut our one detective and the OPS AP Manager spends all of her time doing operations. Our store is getting ripped off like crazy and no one cares. The store manager stays in his office and the district team doesn't seem to realize that as a neighborhood store we don't have the people needed to meet the stupid presale goals, let alone myclient, we only have two places to checkout, how are we supposed to open accounts or doing any of the things we typically do at the register. Good luck getting any Polo or handbags that we have cabled down as there are no employees on the sales floor to unlock the stuff. Who's making these decisions, they should come work at a Neighborhood store, because they are clearly clueless.

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Post ID: @5inx+ZMsFc6w

I agree!!! We have presales twice a month in shoes. We are expected to call the customer and tell them to come in to buy...however the last presale was a better deal...Customers bring us clothing , pots and pans , sheets etc because there is no associates in the other areas...it is a zoo...

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Post ID: @cvs+ZMsFc6w

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