follett could learn a lesson from google, on how to treat their employees. not to mention how to run a company. greed!
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My boss uses "we" when she doesn't want to take accountability herself! LOL
Popular quotations attributed to Harry Gordon Selfridge:
• "The boss inspires fear; the leader inspires enthusiasm."
• "The boss drives his (her) men (staff); the leader coaches them."
• "The boss says 'Go'; the leader says 'Let's go!'"
• "The boss says 'I'; the leader, 'we'."
Boss or Leader?