Yesterday our department received one if the most poorly worded emails I've ever seen. It was missing words!!! But what was more insulting was the content. Students are dropping out and they don't know why. It's a mystery. And could we call all students who haven't participated within 2 weeks. Our personal interaction with them will make all the difference. Really leadership? What's the game? Something with attendance. You call them. Fire me. I have a contract and I don't have time for a full day of extra phone calls. Here's why they're not coming to class: We are closing because of YOU! You sucked at your jobs. You were greedy. And now you want it to be my problem? Clean up your own mess. I may not even finish the term.
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DiP sounds hot...need to get me some of that!
Good description. I know exactly who you mean now. I always wondered what she did.
C. DiP. She's the Student Services Director who is always clomping around like Godzilla. Graceless, hick of a woman. Brunette. Butt-faced. Know her now?
I'm EUO Tampa. Who's Dip?
I overheard DiP saying she'd be damned if she was going to take on any more work. Funny, since she's only here about 20 hours a week and spends more of that time socializing. Yeah, Student Services have it made. Their supervisor is the laziest and dumbest employee of all of them! If instructors are expecting relief from this bunch, don't hold your breath!
Not hardly, sad to say, it should happen immediately, but I suspect it won't.
Adjunct
I'm SF at EUO, so not really in the loop as to instructor issues. I thought I read on this board that online instructors wouldn't have to do outreach anymore. That Stuednt Services was taking that over. It made a lot of sense, since our SS don't ever seem to do much of anything. It would get them to work and give you guys time to teach. Did that not happen?
I have worked in three phases of education (both for profit and not for profit): admissions, instructor, career services. I have a level of sensitivity for the challenges in all three areas. I agree that the focus on instructor accountability for retention is way out of whack. It is symptomatic of many larger issues within the company - integrity in the admissions process (not the fault of individual admissions reps), the focus on profit with no attention to quality and last but certainly not least, a complete absence of skilled, visionary,ethical leadership. The demise of CCI will be painfull for many but - like cancer surgery - will ultimately prove to be beneficial for all involved.
I'm quite tired of us being blamed for the fact that students quit. We are highly educated, crappily paid, and completely insulted. I refuse to take any responsibility for student retention. When you announce you're closing and then the media announces a criminal investigation, why would students stay. It insults me that they act like it's us. It's so stupid. They ought to learn to proofread too. Poorly written emails telling us it's our problem can we do more is laughable.
627, do you think there's a loophole that if instructors contact them, it gets extended? There's something really hinky about it. It happened last term too. They sent us some prewritten email to send to students once. That was what made my spidey sense go up. I just don't get what the game plan was. I mean, I know they want retention high. I know it was one of their 'this is your fault' insults. But why not everyone? Why just within 2 weeks? Why students who should be dropped but aren't?
I just read that email and I had to laugh, I am NOT calling students who choose not to participate. They are not coming to class because either they know it will not matter or because they did not care to begin with, either way I am not wasting my time. Student services can call them.
Ah, yes, two weeks. The magic 14 day threshold in which they need to be dropped from classes. Then (gasp!) their federal aid has to go back. No problem for student services, even if they've already gone over. Just backdate an appeal or add an extra attendance day. Problem solved, money safe, profit mission accomplished!
OP here. Not posting. Fodder for trolls. My point was to send a message to leadership, not invite trolls to make up more lies. Or worse. The nasty Outreach bully posts. It came. I just can't share.
38622 - I don't know if we want to see the email. In my time here, I've found that the most awkwardly and painfully illiterate employees are in academic management. Seeing the email might make for a depressing weekend.
Post the email! I could use a laugh today........