Experienced leaders should not promise what they can't deliver.
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These are your leaders....quote about Sears/Kmart "It's sad, these were once among the industry's leading brands."
What is the state of the new POS that was hailed by ML? On time and on budget? What is the rumour of delaying several years and supporting multiple POS systems. Oversold and under delivered. This is all under ML's watch.
Even inexperienced leaders wouldn't do that. Liars do this.