There is a HUGE disconnect between upper management and their frontline employees. They’ve lost touch with reality. They continue to do the same thing over and over again expecting different results. The majority of their time is spent in their offices, behind their laptops, or in meetings. All they do is analyze reports and forecast, forecast, and forecast some more…or they just have the admissions managers forecast to them and they just pass the information on. So they are basically glorified admins for a majority of their day. More time needs to be spent with the front-line employees to build credibility. They need to get to know their front-line employees to get buy-in and build that credibility (Management 101). Spend less time forecasting, in meetings, and micromanaging and more time with your employees. When times are tough, VPs and Directors need to roll up their sleeves and get in the trenches. Do they even know how to walk a student through completing an application or SSP? Can they even walk them into orientation or class? There is a HUGE disconnect between upper management and their front-line employees. They’ve lost touch with reality.
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Everything was fine at AI when Godec was here! Just sayin
South...#2 there to tell AR team in person they are not part of the rifs and our number for the nexr start. PUMPS me up how about you?
Souths 2 in charge visits Columbia campus. To praise them on missing yet another start. Time will tell if rifs start in April as centralization begins a 2nd time. First was a cluster.
The name change to Fart Institutes will more accurately reflect the level of education and student focus v
These people lost touch with reality a long time ago. That is if they ever had it in the first place! All of the years of unethical activities are finally coming to the surface.
These people lost touch with reality a long time ago. That is if they ever had it in the first place! All of the years of unethical activities are finally coming to the surface.
EXAMPLE #3: Upper management is not capable of developing potential managers. Within the last 6 months 3 admissions managers have left or were promoted. Instead of promoting someone into those positions, they dispersed the teams.
When the brick wall (issues) in front of you (edmc) is to high to leap over break down the wall of corporate criminal behavior and clean house with the hope something rises from the rumbble other smoke. Many are watching to see the outcome. Corithans was saved can edmc follow suit? Hmm
EXAMPLE #2: "Don't stick your pen in the company ink."
Director of Admissions has been dating and living with an admissions representative. They must have learned how to do this from the higher-ups. This has been happening within EDMC since it was founded. Any kind of favoritism toward one employee over others is obviously a concern in the workplace. There are really only two possible outcomes when someone dates an employee. One is that they will fall in love and live happily ever after. Given that even 50% of marriages end in divorce, how likely is this relationship to succeed? The second and most probable outcome is that they will break up. That can be uncomfortable for both parties as well as for co-workers.
EXAMPLE #1: The VPs and Directors are not good at training. By far, it was the worse training that I’ve attended in my professional career. About 2 weeks ago, we were called into training about ways to improve start rate. The training was conducted by our regional VP and a director. They said there were five areas or ways to improve start rate but ended up only giving us four. The VP awkwardly role-played between himself and himself, which created kind of a weird vibe from the get go. The Director provided input but spoke so soft that no one sitting towards the back could hear him…he was as timid as a kitten. They scheduled the training for over our lunch hour and said it would only be ½ hour and it ended up being 50 minutes. They had probably received a lot of pressure from above regarding start rate and were told to train their reps, so they through something together last minute. Huge waste of time!
Amen! Many times in many companies the higher ups have either never done the job of the people at the bottom or they have forgotten what is involved. A good company has leaders that understand what their employees go through and do for them!