So many new people at the top, lots of abstract vision of where they want to go. But they don't know the people that made their parts of the business great. All they can do is work with metrics, so they miss so much that has been right here all along. We were a leader in our industry. But, Change! Numbers! Data!
They should start with their employees that made this company great. They can't even successfully manage their own workforce, so how can they manage the business? If their own employees don't trust them, how can their clients?
At a time when the company needs more loyalty from employees and clients, what are they thinking?