Wow to bad join the club. You took all our jobs with your low wages and working 24x7. Now you see how the company really treats you. Basically you came in working 24x7 and for minimal wages and now it will be expected. What the company doesn't understand is that they are creating a bunch of burnt out resentful people who will do anything to avoid verizon including getting all their friends and family off their plans. it's all yours. No one wants to work there after how they replaced everyone with low technical skilled contractors, low wages, and willing to work 24x7/365. Now you want work life balance and higher wages :) . Maybe they should have stuck with their highly skilled workforce.