First off I’ll start by saying up until today my store was open and we were a fairly busy store. I’ll also disclose I’m a Gm for that strore.
I say all that to say I think Verizon Verizon got this right finally. As far as working I could care less if my store was opened or closed. I have taken steps to protect myself and my family so I was not worried about getting the virus. I would have been just fine. At the end of the day if I were to get sick the show could go on. If one of my managers gets sick again the show could go on. Lastly if one of my reps got sick that’s where the issues would start. If I run 4 reps a day and have a call out leaving me with 3 reps everything gets pushed back. Que waits become much longer, ris can suffer, so on and so forth. Now if I have an sm call out literally nothing changes other then having to push back my busy work, like inventory, returns, etc etc
Now while I can have an influence on processes and policies on my store, when it comes to sales it’s 90% a direct result of my reps. Yes we are there to team sell and help support, but for the most part it’s the reps hard work that go into the results.
So the fact that the reps can be off and ready to come back when we go full hours again is the perfect outcome for us. If we’re missing a few managers the show can go on. If we’re out a few good reps then results will suffer. So I applaud Verizon for giving those who fight for results literally everyday off during this time. We need them available for when this passes. Fresh minds, probably more appreciation for the company they work for, and hopefully ready to go. Working through this c-ap then going back to full hours results would have been terrible because no one wanted to work and be at risk(and rightfully so)
Do managers still have to work, yes. But for me I’m just as concerned about my health as my team and as a whole, this reduces the risk to my team ten fold.
Again this is my own opinion and I don’t expect everyone to agree. And I also was first to admit how terrible of a job Verizon did with handling this so I’m not “drinking the company kool-aid“. But they done good here.