Thread regarding Fiserv Inc. layoffs

I wanted to leave Fiserv, but hadn't pulled the trigger; then I was laid off. Life is SO much better on the outside! Don't wait - do it!

An associate of mine has found a superior home outside of orange so advice is to leave and do not regret closing the door behind you. If it is an automatic door, all the easier.

Left F a couple years ago, and feel slightly guilty. Was I a rat leaving a sinking ship? Jeff had become more fearful that he could keep the ballon in the air, and his leadership style became more about self-preservation and appeasement of his key internal crutch-people. Still miss some things and people, but am glad not to be there for the coming denouement.

I worked at a Call Center for them in NC and I cannot begin to tell you how much my life has improved. The conditions there, are worst than anything anyone in the "main" stem of Fiserv can contemplate. The micromanagement, the random mandatory overtime, the arbitrary system changes along with aggressive favoritism, add it all together into a Call Center with a bunch of management having 'relations' outside of work. Absolute chaos, one of the worst places I've ever stepped foot in and yet I stuck around for years because of the pay in a run down area of NC.

Couldn't be happier being out of that miserable place.

The toxic fear and intimidation culture, the actual debt and the unmentioned technical debt. If the analysts truly understood the state of the technology the stock would be under $50. Its a race to cash out before the technology collapses. The big stock run was built on delays of investment in the business. The flagship Zelle requires teams of people manually processing payments and sending excels back and forth to member banks. It’s a house of cards exit ASAP

After a couple of decades, I decided my health and mental well being we're more important than staying in a toxic environment with no future. It's sad, because it was a great place to work so long as you could accept change. It's now the EDS of the 2000's.

I left at the end of August. I was tired of the constant thrashing to get any work done and extremely unhappy about new CEO work from work policy, unless there is a disease, then magically work from home is great! I put in 23 years. Now I make more money and have much less responsibility. Less Stress! Btw, use up all your r and r. They didn't pay out my accrued hours and said because it's not a law in Florida to have pay it. That really s—ed.

I made up my mind to move on about 6 months ago and started new job a months ago. COVID did give me pause about starting something new. For me, there are many new changes: a new industry, a new type of work that I am not sure if I will do well, a new group of colleagues (who I can only meet over video), and a new home because I am relocating to a different state.
Putting money aside, the biggest motivator for me to leave Fiserv is the toxic culture. Leaders who don’t have vision just impose actions through micromanaging, politics and unreasonable targets. Others have said plenty on culture, so I will leave it at that.
The second motivator is that I see the beginning of the end of this company. There is no juice left in the engine. The merger promised great synergy - many of them were inflated and poorly executed. The company was not willing and able to innovate for years and the debt from the merger sure s—ed out future investment. Where did the $500M innovation fund go? Just a joke.
Personally, I find working for a decaying company a waste of life. A paycheck can come from anywhere. There are many booming industries and companies out there. We can do better. Obviously do diligence on the new job and don’t settle for less.
Think of Covid as an temporary inconvenience and an opportunity for change. Working from home makes it easier to network and interview. When you feel scared about the new opportunity, you might be on to something bigger and better. Good luck.

Make sure your new job is set in stone so you do not leave with nowhere else to go. IF you definately have locked it into place, then walk out the door and do not look back. No job is secure here anymore. Used to be before FData took over. New life - take it.

Once you commit, go. You will thank yourself later. I know I do.

This is very sound advice. The fact that you are even considering leaving shows that you are not happy at Fiserv. You have your own personal reasons for even considering leaving, and nothing any company is going to do is going to make you forget those reasons. If they offer you more money, you still have those same reasons floating around in the back of your head. They will resurface after a month and you will be miserable and wishing you took that other job.

I left after countless years, and it was to be fair, a bit scary. I always thought my position at Fiserv was stable until this year. Leaving for a new position meant that I no longer had years of company politics and knowledge giving me a (false) sense of job security.

I would say make sure the jobs you are willing to accept are not industries on the downswing. Found a job at a hotel chain or a travel agency? They probably lost all their staff and need someone/anyone to clean up the mess. Found a job at an insurance company? That will more likely be stable, and at worst, a stepping stone to something better later.

I am so happy I stepped down under my own power and took my life into my own hands instead of waiting around for the random layoff hammer to come smashing me in the head at the worst possible time.

You are smart, you played that exactly right. Ask yourself what kind of leader swears at you when you resign. People leave leaders

I moved before things got ugly, but yes, I am very glad I left. I knew the layoffs were coming, and since I wasn't in the Good Ol' Boys Club, a manager I trusted had quietly informed me (on the d/l) that it was going to be my head among others that will be on the chopping block. After well over a decade of faithful service, I thought that was rather nasty of them so...

I found a new (and much better!) job pretty fast, and handed in my notice before the layoffs began in earnest. I don't think they expected that, since I was told in very vulgar terms that I was leaving a client high and dry by leaving. I told them with a smile that it would no longer be my problem, and that they should have thought of that before lining me up for a layoff. After a lot of angry demands to know how I knew, I informed them that they would have to find that out on their own. Then I got something I never expected - an offer from them to stay, and an offer to beat the new salary by a couple percent. Let's just say they were lying through their teeth, and that if I was dumb enough to accept, they would have quietly canned me in a few months after I would have let my guard down (I've seen it happen before, and wasn't about to get s—ed into that one).

The new gig pays $25k/yr more than I made at Fiserv, and I don't have to deal with Frank, Tom, or the toxic cultures that OFS or OFD inflict on its employees.

I'd say start looking, but don't leave until you have somewhere to go with an offer in hand. Keep it tightly on the down-low - if they even think you're looking, they will immediately start preparing to cut you off and add you to the next layoff (or just concoct a reason to fire you - it happens). Once you hand in your resignation (after you have accepted an offer) do NOT, under any circumstance, accept any counter-offers from them. Once you commit, go. You will thank yourself later. I know I do.

I was very happy to exit. It was almost like suffering from PTSD there. Many many companies are appreciative of their associates. If you have contacts at the new role it’s a slam dunk yes leave

Are you FTE to Fiserv ? If yes why you want to move in this pandemic as all companies not doing good in these times.As you may have some understanding with your manager in current company and it is very tough to get on your new move in this pandemic .Think twice before move. Good luck