You never see massive layoffs at T anymore, they’re much more discreet than that. Shifting / closing of office locations, technical support rebadge, mobility engineering outsourcing, COR store closings , agents, SPs etc. Every group has reduction quarterly “budget “ targets…translation, reductions. Employees are the most expensive resource, therefore always a target relief valve. The business as we know it is not sustainable for the amount of employees currently. Business services are a drain on revenue with awful margins ( especially on wireline) and even worse ignored breakage on sales, this division is simply a temporary stop gap to ever mounting competitive losses. Consumer wireless performs well, but better margins are had in AR, which inevitably will be the channel of choice once T can leverage mobility contracts with the union. Want to see well run businesses? Look at T’s largest competitors and associated share price and even more positive feedback from the financial markets, there is something terribly wrong here. As we’ve heard before, T will be an embarrassing business case study for future students. So…..no massive layoffs, but continued erosion of good jobs, professional growth and long term futures for good loyal people.
Bumped from @2hcb+1fVLmm4X, well said.