Thread regarding AT&T layoffs

After 24 yrs, finally ditched T cell service

Not sure why we hung on so long after I got let go last May. Mostly because my wife doesn't like change but after 3 months of T getting our bill wrong we finally switched to T-Mobile. We made a change to our plan in the fall and they kept overcharging us $40, spent over an hour on the phone arguing with people only to have them swear it was fixed but surprise surprise, it wasn't. After the last time, I said if this happens one more time, we are gone. And it did and we went that day and switched, and we all got new phones for free. Not sure why we didn't do this years ago. It's only been a month but we've been happy with T-Mobile so far. Especially with customer service. We have had so many bad experiences with T customer service over the years. This company truly blows.

Now if only we could ditch the fiber internet but there is not one around us with the same speeds. I'm always checking though and and will celebrate when I can finally ditch T forever.

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Post ID: @OP+1jn1aveh2

11 replies (most recent on top)

ATT reps are the worst! We upgraded 2 phones and sent the 2 old phones back via the packaging T sent to us. They only credited us for 1 phone. If I pay off one of the phones early, the phone that they currently apply a monthly credit to, I lose the credits. They still haven’t found the 2nd phone and refuse any customer service. I need out of ATT and I will make it my personal life goal to steer people away from them.

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Post ID: @cn+1jn1aveh2

I heard Verizon and T-mob is looking to hire some AT&T employees, you sound like a good candidate. Win-Win, AT&T becomes less bloated and you get to work for your hero’s.

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Post ID: @at+1jn1aveh2

“Makes me ashamed of where I work.”

Why not resign?

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Post ID: @ar+1jn1aveh2

The difference in service quality is like night and day. When I switched to Visible by Verizon, the phone instantly went from sounding like a CB radio where only one person could transmit at a time to full duplex, pin-drop level service like a landline. Oh and the only difference on data is the fact that the data is free now. Makes me ashamed of where I work.

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Post ID: @an+1jn1aveh2

Atta girl.

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Post ID: @ae+1jn1aveh2

"I know it is not fiber but maybe Starlink can work for you."

Yeah no thanks, I'll stick with AT&T over Elon Musk. ha

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Post ID: @ab+1jn1aveh2

"Now if only we could ditch the fiber internet"

I know it is not fiber but maybe Starlink can work for you.

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Post ID: @aa+1jn1aveh2

Hope you don’t travel in rural areas because you will experience signal loss. There is a reason why T-mob can continue to offer free phones and great promo rates. AT&T is much more than just a cell phone provider and have larger coverage.

Yeah I'll be curious to see. I'm not too worried though. We are big road trippers and have been all over the country and have had issues in various places with AT&T, sometimes no signal at all so we are kind of used to randomly losing it in more rural places or in the mountains. And honestly even locally, my wife used to work a town over and at her work and this whole stretch around her work, the signal was so bad the entire 10 yrs she worked there. It's been awhile since we've been over there but it definitely happened with AT&T too. I'll just be curious to see how T-Mobile compares.

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Post ID: @a5+1jn1aveh2

The reason TMob can offer steep discounts is because they don’t have the dividend payout T does, the debt or the slow movement from an outdated management structure.

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Post ID: @a3+1jn1aveh2

Hope you don’t travel in rural areas because you will experience signal loss. There is a reason why T-mob can continue to offer free phones and great promo rates. AT&T is much more than just a cell phone provider and have larger coverage.

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Post ID: @a2+1jn1aveh2

Ok Bye

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Post ID: @a1+1jn1aveh2

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