Thread regarding Truist Bank layoffs

Why Does Truist Have Such a Bad Employee Experience?

I’m curious to hear honest and objective opinions from others about why so many employees seem unhappy at Truist. What is it about the employee experience that feels so negative? Is the culture at Truist actually worse than other banks, or is this just how banking is everywhere now?

To be fair, Truist did help me gain valuable experience in a field where I wanted to build my career. For that, I’m grateful. But looking back, I honestly feel like it would have been better for my career if I had stayed only 2–3 years and moved on.

From my perspective, long-term growth and advancement opportunities here seem extremely limited. Leadership constantly talks about “upskilling,” “career development,” and “training,” but in practice there are very few promotions or meaningful opportunities to advance, at least in my area.

I’ve been in the same role for years now and feel completely stagnant. I’m no longer learning or growing professionally. At this point, it feels like I just log in, do the work, check the box, and move on with my day.

What’s concerning is that I’ve become so complacent that the idea of being RIF’d almost feels like it would be a positive because it would force me to move on and try something new while collecting severance. I’ve never felt this disengaged in my career before.

What makes it worse is that many people on my team who have been here a long time seem mentally checked out as well. The overall environment feels stagnant and low-energy.

Interested to hear from others, what do you think drives the negative employee experience at Truist? Is this unique to Truist, or just the reality of large banks today?


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| 3755 views | | 7 replies (last ) | Reply
Post ID: @OP+1kst89wqr

7 replies (most recent on top)

@w0 - this is why leadership does not do an engagement survey anymore

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Post ID: @105+1kst89wqr

@rr - Ah yes, the Truist leadership playbook: if employees are unhappy, the employees must be the problem.

Low morale? Employee issue. Toxic culture? Employee issue. Constant complaints about leadership? Clearly thousands of employees all independently decided to be negative for no reason.

The favorite excuse seems to be, "They wouldn't be happy anywhere." That's certainly more convenient than asking why Truist's Glassdoor ratings are so low compared to every other major bank. If unhappy employees are supposedly the problem everywhere, then why do other banks consistently score better with their workforce?

Are Glassdoor reviews perfect? Of course not. But when the ratings are poor and the same complaints keep appearing over and over - leadership, culture, communication, trust; it becomes harder to pretend it's all just a few disgruntled employees.

The real irony is that the people dismissing employee feedback are often the same ones wondering why engagement is low and employees have little confidence in leadership.

Apparently the answer isn't fixing the culture. It's convincing yourself that everyone providing the feedback is the problem.

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Post ID: @w0+1kst89wqr

@rr Horrendous take. I was unhappy at TFC and am happy at another bank.
And I know many others with similar experiences.

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Post ID: @vj+1kst89wqr

20-year career at Truist and love my job. The people that complain, complain about everything. They are unhappy here and will be unhappy at another bank. It’s called work for a reason. Some days are great, some days su-k but you get through it one day at a time while making every day the best it can be.

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Post ID: @rr+1kst89wqr

@a4 because we continue to hire from Wells. We bring in at a senior level then they bring all their friends. We’re a mini Wells. It was bound to happen.

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Post ID: @bz+1kst89wqr

Board is obsessed with Copilot. Why should anyone put forth effort when it's going to be drowned out by slop. Like the AI recaps of the constant meetings.

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Post ID: @av+1kst89wqr

Take a look at Wells Fargo on this site. That’s what Truist is turning into.

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Post ID: @a4+1kst89wqr

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