“ HR, or Human Resources, is one of the most important organizations in the company.”
AI will replace it first. Has anyone ever been helped by HR? Most employees just have to look up the information on their own. And even when HR tries to help it’s left to the employee to do all the work.
HR regurgitates the policies that we can find on our own and then asks the employee to do all the leg work to resolve the issue. HR is not know for doing anything other than taking up time and being in the way.
Every question you could ask HR can or, will be soon be answered by ChatGPT. HR has canned responses to comply with legal. Perfect environment for AI to replace them all.
It would certainly reduce the time needed to interact with HR. WIn, WIn and a cost savings.