Easy. Since "AI" is a meaningless buzzword these days, it can mean anything anyone wants it to mean at any time, either to say layoffs are justified or not... or... does the CEO love name-dropping buzzwords?
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AK has repeatedly said: " No more dinosaurs at IBM"...
Liar liar pants on FIRE! Layoffs continue. without logic, without foresight, without reason. Remaining staff is left to stretch their fingers to fill holes in the dam. Managers are clueless. Nothing changed there. Managers used to pick up a project keeping them aware of team workload, activities and resources. Today, managers are personnel managers --- 100 steps away from actual work actions, responsibilities and skills of employees. Managers at large are only interested in managing up... yes, ma'am, yes sir, and force commitments they make on employees without any knowledge or scope of ask. We all know this has become the common practice for years now. Imaging how much worse this will get for employees as the #mgrs hold steady and # staff continues to be axed? yes, IBM is back filling some roles with less experienced, less costly resources overseas. How will IBM properly serve long time clients by replacing STSMs and Senior Tech Specialists with 20-30 years in IT, with new hire 0-5 yrs of experience out of India? China? And Western EU? This is happening today! What a sad business plan! Unfortunately its backfiring as mid-career experienced tech staff is making the jump. This boggles the mind... also puts an ache in my soul.
Complete BI article, from Oct. 2023, that OP is referencing quoted below. [Link to the BI India site for same article here: https://www.businessinsider.in/tech/news/the-ceo-of-ibm-says-he-doesnt-intend-to-get-rid-of-a-single-programmer-because-of-ai/articleshow/104148610.cms ]
The CEO of IBM says he doesn't intend to 'get rid of' a single programmer because of AI --
https://www.businessinsider.com/ibm-ceo-automation-ai-repetitive-white-collar-jobs-cuts-2023-10
By: Kai Xiang Teo Oct 3, 2023, 11:28 PM CDT
Amid growing fears of AI-induced job cuts, IBM's CEO Arvind Krishna says he doesn't intend to lose any programmers because of the technology.
Krishna predicted that programmers would become 30% more productive because of AI.
"I don't intend to get rid of a single one. I'll get more," he said about the company's programmers during Fortune's CEO Initiative conference on Tuesday.
Krishna further said that his company was increasing the number of software engineering and sales roles in the next three to four years but expected to phase out back-office HR roles.
This meant more jobs were created than lost due to AI, he said, adding: "The increase was like 8,000. The decrease was like 800."
"The first thing you can automate is a repetitive, white-collar job," said Krishna. He added that while AI could take over 10 to 20% of "lower level" tasks, it was unlikely to automate away somebody's entire job.
Krishna previously said his company would halt hiring for certain jobs that could be replaced by AI.
"I could easily see 30% of that getting replaced by AI and automation over a five-year period," Krishna told Bloomberg in May — a figure that equates to around 7,800 jobs at IBM's human resources division.
For context, there is growing concern over AI's impact on jobs. A May report by survey platform Pollfish found that around 8 in 10 US workers surveyed were worried that adopting AI could lead to pay cuts.
In May, Goldman Sachs predicted that over 300 million jobs worldwide could be disrupted by AI, while McKinsey estimated in July that at least 12 million Americans would shift to another field of work by 2030 due to AI.
To be sure, IBM's CEO is joined by other tech leaders — like Microsoft CEO Satya Nadella — who say that AI won't be a job destroyer because of productivity boosts from the technology.
Studies have also pointed to AI boosting workers' productivity but with a greater impact on less skilled workers.
An April study that equipped customer service representatives with AI tools found that the lowest-skilled workers saw a productivity boost of 35% — while higher-skilled workers saw "closer to 0%."
Meanwhile, a similar study in September, conducted on management consultants, found below-average performers gaining a productivity boost of 43%, while their above-average counterparts only saw a boost of 17%.
IBM and Krishna did not immediately respond to requests for comment from Insider, sent outside regular business hours.
this is why IBM has so many internal applications from Indian programmers and they do not integrate with one another, if at all. The IBM CEO is a joke - he has been incapable when it comes to using AI to clean up the application mess that has been going on for 20+ years. But if you hire more programmers in India and more clueless CIO VPs and directors in the US, it will fix the problem. Cost savings ? there are none if you merely more the problem from one geography to another but do not fix it. LOL !