Thread regarding AT&T layoffs

on the topic of surveys--

Some of you are still confused about the most recent 3rd party survey for which the results have been deliberately buried by executive leadership, and the more routine eNPS surveys we are asked to complete. They aren't the same thing.

The executive leadership team chose to bury these results of the recent third-party survey, because it shone a bright light on the distrust of the executive leadership team, with many citing replacement of all executive leadership as the only way to start to heal the incredibly toxic culture that has been festering for a decade or so here. This is why is has been buried. And this is why Stankey and others are so irritable when it keeps coming up. Indeed, the tactic Stankey came up with to deal with it is to bury it, and then to mandate the L3 and L2 management team to "fix" the culture. The man is delusional at this point.

My recommendation is that when the next survey (which should be the semi-regular eNPS survey) comes out. DO NOT TAKE IT.

This is the only real way to send a strong message. I am talking mainly to you, the phony boot licking folks that think that your applause and positive comments on various forums is gaining you some favor. It isn't. Stop it, you're an embarrassment.

Send a message. If you're going to bury survey results, we're done with surveys.

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Post ID: @OP+1tJrIawK

8 replies (most recent on top)

on the topic of surveys--
That survey was not for us, that is why it was so different.

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Post ID: @1sau+1tJrIawK

Couldn’t love this post more

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Post ID: @1das+1tJrIawK

Want to avoid a survey? Take a sick day the day before it is shut down. Ask a teammate for a screenshot of the completion page and show your boss you did it. Be creative. It’s just a stupid survey.

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Post ID: @bte+1tJrIawK

excellent summary. CEO and The entire CSuite team are cowards !! Bury results blame the middle managers and go hide while all making boat loads of cash. and taking advantage of the private fleet and company paid pilots.

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Post ID: @liv+1tJrIawK

AT&T isn’t the only large company doing this. Some of these companies are doing reasonably well overall so they can be selective as to which parts are put on the alter. I know of 2 companies that have had parts go through a lot of change. Those parts have appointed middle management types to form committees to fact find and fix. Normal business practices.

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Post ID: @wch+1tJrIawK

Upper management puts a lot of pressure on mid to lower level managers, to get their directs to the complete the survey. I’ve had managers in the past, beg us to complete it. Upper management are sadist, they enjoy seeing their results in the surveys. If the results show too much satisfaction they adapt their policies and style to bring more stress, anxiety and toxicity to the workplace. Reorg, relocate, rto, change policies, layoffs, contract out, increase scope of work, unrealistic goals/targets, selling of assets, etc. Anything sound familiar?

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Post ID: @qjp+1tJrIawK

I would agree with that. Boycott the survey en masse. Doesn’t put you in harms way, doesn’t deliver their goal. Not doing a survey isn’t a cobc violation.

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Post ID: @vsx+1tJrIawK

They don’t care about negative survey results, but for some reason it really annoys them if you don’t do them.

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Post ID: @wft+1tJrIawK

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