I was aggravated and lost patience dealing with a couple of our offshore employees. It can sometimes take hours to get a response from them. A US based coworker said they all work from home. I thought she was just taunting me because I was frustrated, but she said she had gone to our manager in May and he told her that he was not permitted to talk about it, and his hands were tied by our L5.
Are their designations different from US based employees? Most of them do work during their night time, but a few work during their daytime business hours.