ETC needs a severe haircut regardless of if you go by Boilerplate Consulting Group's generic plan or see it with your own eyes.
If your an IT support individual focused on the Run of systems then you need to be siloed in ITC where they shovel the dung and insure that it hums. Ditto for any other role that focuses non-energy tech information systems. ETC in their attempt to duplicate everything ITC does reminds me of two kids that would rather fight each other than take down the neighborhood menace. In this case the ITC kid has been receiving buzzcuts for years and now goldilocks ETC is about to piss themselves in the barber chair. You did it to yourselves by overcharging the business.