When I last counted, there were 13 layers of management between my role as a HAH HCM RN and the CEO. 13 layers- the coach, the COM, the director, the VP, the VP, the VP, the VP, etc! That means there are 14 layers between the member and the CEO. That is sheer craziness. Nothing as bloated as Humana has become will survive.
Unfortunately, the members are the victims as the corporation slashes the front-line staff to continue to make profit for its shareholders. It's all about the money in a profit-making corporation. Always was, always is and always will be.
As with all major 'health' insurances, all corporations, in fact, there is a cycle, grow big, hire, bust, fire. Repeat.
I wasnot 'downsized' - yet and I am sad to see that 600 of my co-workers were yesterday. I am sure my time is coming. And when it does, I am going to stick it out until the last day and take my severance pay. (unless I am termed first from failing to meet the impossible metrics!)
And, in the future. I am not going to buy an insurance policies through Humana or any of the other profiteers such as Aetna, Blue Cross, United Health. I will go non-profit with companies like Kaiser, Tufts, Harvard.
According to the Consumer Reports, the best health insurance companies are non-profits,,,
"Without shareholder concerns and other investor-related issues, nonprofit health care companies can better focus on their mission to provide care itself, said Dr. John Santa, director of the Consumer Reports Health Ratings Center. “Investors have an expectation of getting a return and resources have to be devoted to that, and that creates a different culture,” Santa said."
In my opinion, the best retaliation for what is being done to us by Humana is to boycott. And ask your friends and family to support you by doing the same.