I have never worked for a company that did a 180 degree turn like Humana. When I started over 3 yrs ago we were told to build a rapport with mbrs and working with some of the same mbrs continously I did. I told everyone I loved my job. Then they pulled the rosters from us and we worked from lists dealing with people who were mad that Humana keeps calling them ....then put on the AD and this is the worst. The AD is so overrated... I made more calls when I had a roster.....these poor mbrs!! I am an "impacted" HCC and can't wait to leave this place. Unrealistic contact expectations which forces people to work unpaid OT. Humana does not care about mbrs OR their employees. My last day can't come soon enough. ...and I know the nurses feel the same way. It's a shame HAH could have been great.
Posted by: @LY8zTQG-2aml