Thread regarding Sears layoffs

We are losing the few customers we have left

It's only a matter of time.....Hours keep getting cut....Softlines from trucks all jammed up in the stockroom because MCA's have no hours to work on freight except perhaps one day a week....All their time is tied up setting ads and doing markdowns....Backroom team hangs New receipts up in stockroom in order to get empty racks to unload trucks so new freight is not getting to floor.

Backroom hours allocation per week in our store are about 50% of what they were just a few years ago in our store.....People are quitting left and right and new people that are hired don't get many hours because payroll keeps getting cut.....Sales in our store are spiraling downward at an increasing rate compared to last year.....Parking lot is consistently 80% or more empty of customer cars.....All of the negative news about Sears is driving whatever customer base is left.

Agreed, @PACxiQl-2fjw. It's not just the negative news, though, that are costing us customers. The hours being cut mean two things: not enough people to help customers and not enough people to fill the shelves. If people can't find what they are looking for, they will move on. Which they will also do if there is nobody around to help them if they need it. What they are doing right now is a recipe for disaster. And I have trouble believing it's not intentional.

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Post ID: @OP+PF508zM

8 replies (most recent on top)

No other jobs in the area? Don't believe it. Any town that has a Sears is big enough to have a Target or other employment. And if you can allow a manager to control your life to the point you are paralyzed into inaction, then you really have some deep issues. I really have little pity for people with a victim mentality. If, as the idiot @edv says, there truly are no other jobs in your town, it is time to move cause you are living in a ghost town. Pull yourself together!

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Post ID: @foj+PF508zM

@jqf Maybe because there are no other jobs in the area? You ever think about that?

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Post ID: @edv+PF508zM

"Its not my fault" The new American motto. Sad.

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Post ID: @wff+PF508zM

1mw, a bigger question is why would someone who says they are miserable stay in that miserable situation and not lift themselves up by their bootstraps and move on to a better situation. I really don't get it. Are you so marginally employable that you can't find other work? Are you just waiting to die and not living life as well? Good God, take some control over your life.

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Post ID: @jqf+PF508zM

MPU hours are down to nothing, yet somehow we have a whole bunch of web orders that pop up every 10 minutes. The orders coming in are mostly softlines, which take forever to find. That's all on top of pickups, the trucks, ratchet rebuilds, RTV and stock locator.

We don't even have the hours to cover lunches in MPU properly because there isn't an overlap. Literally it's just one MPU associate per shift to do it all. So, we have to find an associate or manager willing to cover MPU, which is usually never. Nobody wants to do our job but they want us to theirs (on top of ours). I just feel like unplugging the kiosk and saying to hell with it, come back to pick up your stuff whenever the MPU associate is back from lunch.

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Post ID: @ihn+PF508zM

@iii- in my store at least, since the two have been combined I’ve tried to keep it the old way as much as possible. Most of the mcas hate cashiering and most of the cashiers hate working the floor. I will only put an mca in the cashwrap as an absolute last resort. We also just haven’t had the time to properly cross-train everyone.

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Post ID: @hhd+PF508zM

I would like to know why since former MCAs are now required to do cashier work PLUS all of their old duties, why are they not rotating original cashiers to do ad set, push freight, and other duties ?? I am sure the original MCAs would not mind one bit!!

If we are ONE big team now I feel this would be great!!

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Post ID: @iii+PF508zM

agreed, one big question or statement I have about the amount of cloths we are getting in. I don't think its all because we can't get it all put out, go look on the floor, its flooded to where there is no place to put it. The cloths are stacked so high people have to put 1 pile on the floor so they can dig thru the next pile to find a size. There is no more places to put it all, we in our sears store have never had this problem before, except for now with this one touch program, which by the way is a failure in my eyes. But why are we getting so many cloths. its a internal liquidation - sears has already paid for this stuff now we are just emptying out the warehouses and shipping it to the remaining stores that are open. Sears bought stuff to fill the other stores, so now they are closed its being shipped to us to try to get rid of it. Yes this company is going down, BIG question is when will the plug get pulled to end the misery we are all in right now ?

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Post ID: @lmw+PF508zM

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