It's only a matter of time.....Hours keep getting cut....Softlines from trucks all jammed up in the stockroom because MCA's have no hours to work on freight except perhaps one day a week....All their time is tied up setting ads and doing markdowns....Backroom team hangs New receipts up in stockroom in order to get empty racks to unload trucks so new freight is not getting to floor.
Backroom hours allocation per week in our store are about 50% of what they were just a few years ago in our store.....People are quitting left and right and new people that are hired don't get many hours because payroll keeps getting cut.....Sales in our store are spiraling downward at an increasing rate compared to last year.....Parking lot is consistently 80% or more empty of customer cars.....All of the negative news about Sears is driving whatever customer base is left.
Agreed, @PACxiQl-2fjw. It's not just the negative news, though, that are costing us customers. The hours being cut mean two things: not enough people to help customers and not enough people to fill the shelves. If people can't find what they are looking for, they will move on. Which they will also do if there is nobody around to help them if they need it. What they are doing right now is a recipe for disaster. And I have trouble believing it's not intentional.