Sam’s club is more like Jc Penny when they tried to change to the more modern, digital one .. what happened to them will be the same as what happens to Sam’s club .
Members will continue to get irritated about the change , they will hate paying money to get a shopping cart, a majority hate self checkout, they already hate the prices and they will go up even more due to the increased shrink. Business members already feel that they are not important anymore. Our target member don’t have smart phones and aren’t tech type people.
Sam’s club is destined to fail as it can’t compare to Costco. Never could and never will . They are far superior. They are better merchants, better operators, better marketers and most of all they have a better brand .
Costco has no self check outs , no scan n go but they do pay better , have more managers and supervisors, they have more associates , they have higher sales , higher profits , higher renewal rates , higher executive members .. they are just better
The funniest part is they always advertise at the bottom of the Sam’s club page on here ..
Posted originally by @S1jiVXn-1msb, good points all around.