Next round of lay offs coming soon ! Allstate is centralizing and moving everything to “ Cal Desert “ aka Arizona. I give it another month or so, before our next phone call lay off.
I know there has been a lot of speculation about this, but has there been any actual concrete info on this?
My father in-law was just layed off. Allstate Chicagoland area.
1-31-19
What's the SFV office? I've heard move packages were only $20k for associate level up to Band 5, not the $25k plus $5k incentive.
It’s already a done deal. All California MCOs will be closing before mid 2019. Some are closing before the end of the year.
Total loss processors in which state got a notice? And what was the reason for no severance?! In CA no one has gotten a notice but a heads up all the jobs are going away.
Total loss pro essors got their notice yesterday that their jobs ends in October. No severance
Nice call, good for you, but this was like calling snow in January in Chicago. It was going to happen.
My sympathies for all those impacted.
I would like he bitter guy to please stand up and tell me again, I was wrong!
Called this.
My sympathies are also with any impacted employees, but your statement shows a level of ignorance or naïveté that amazes me. This isn’t a family candy shop. It’s a publicity held company (that means the shareholders own it), and leadership has a responsibility to run it as efficiently (that means same or better quality at a lesser cost) as possible. If they don’t, they shouldn’t be in those jobs.
Ruthless ?? Reality. It s---s if you’re impacted and you have my sympathies, but thy should always be looking for ways to run the business more efficiently.
My sympathies to all who are affected by this ruthless company. If it's any consolation, people are ALWAYS better off when they leave...no matter how they leave. Stay strong!!
That’s unfortunate. Don’t wait til the end to start looking around. Lots of opportunities out there. I wish you the best.
So far all relocation packages are for adjusters there are no processor positions available in Arizona they're using Temps. Rumor has it that they're laying off all processors and will centralized the duties that the processors have done for the claims Adjusters
It’s a 6 hour move. $30k will cover it.
This just in SFV Office got official word that the relocation package is 25k plus 5k incentive to move. This only applies to band 3 employees. Everyone else is pretty much screwed
Agree. If the company is paying a full relocation (probably not in this case) there’s a cost of ~$150k, so that cost would double the highest severance payout. If it’s the $20k package, it would still be more than the severance for a 10 year employee. Bottom line, relocation costs will be more than any severance they pay out. The guy that thinks the company is trying to save money by moving employees vs paying severance doesn’t know what he’s talking about.
Depending on the relocation package being offered, it may not be cheaper than severance. It also depends on year’s of service. A 2 year employee is eligible for 4 weeks severance........a move package costs significantly more.
dang, they bumped up the moving package to get the offices cleared out ( for adjusters only ) which is cheaper on them instead of giving severance packages to those who decide not to move. This is just their way to weed people out, or see how many people will quit before closing.
Regarding QFC in India...they are indeed writing "estimates" at this point as well as taking over in house duties such as paying GHRN shops when there are EFT rejections. And if I hear the words VIRTUAL ASSIST one more time, I'm going to lose it. We have gone from being a premier company to a bargain basement trash heap. Such a disgrace and management does not give a damn about the employees AT ALL! If anyone were to drop dead at their desk, they'd move the body and be concerned about the work. Allstate USED to be a company you keep until you retire...now it's hold on for dear life because what's that? Another round of layoffs is a-comin'? I'm tired of being overstressed and completely underappreciated. And no, I'm not a "woe is me" type...I just want to be happy at work. That is not too much to ask. If I'm having a quick giggle with someone on the phone, boss man is right in the area to quash the conversation. Disgusting! My team works their asses off and all management does is point out how bad everything is...I'm sick of it!
As of yesterday, May 10, it has been confirmed there is a second MCO opening in Arizona for CA claims called Camelback and move packages are available for those in CA that want to move. No official office closures yet but probably depends on how many people are going to go
Follow the California leases and status of Arizona construction.
Can we get this specific knowledge of timing and sequencing you speak of?! 😆
By the way Bitter Guy, I have no illusions about the future knowledge of California, in fact I have specific knowledge of timing and sequencing (I know, you don’t have access to that in your basement), it’s just going to play out differential than has been speculated on this site.
Again, I’m not in management, but you don’t seem to be able to grasp that simple fact. I’m never going to be at risk, but if I were, I’d make the adjustment and find work. I have options now. Don’t you worry about me, I’ll be fine.
Bitter mgmt troll sure has been quiet. Did you finally realize CA is closing shop?
100's or thousands, mgmt wannabe troll ! Methinks you have to be next on the radar as I am sure you know and choose to ignore. your own market value, is nowhere worth that anywhere. Don't even think of saying something like, they will keep me cause of my mad skills. If you payroll is high, you are on the radar. That is a fact for you. The whole reason you even choose to debate a bitter, disgusted troll like myself (a well badge I wear proudly) only highlights your own insecurities in you ravenous attempts to squash anyone who disagrees with you. The few managers I worked with that were actually effective would not even be on this page much less adding their valueless commentary. Fact.
Anyone have news on the India QFC "techs" taking over preliminary estimates and keeping VA in house? Just a question - not speculation.
By the way Bitter Guy, I’m sure it was your choice not to have a management role ( significantly less take home pay, lower 401k/pension, probably in the $100 thousands if not millions), and not the fact that you were a poor performer, who lacked the drive and intellect to lead others. Yes, you’d rather be a laid off bitter guy. Got it.
My facts (the 2 posts prior to Bitter Guy) are on point and accurate. Whether anyone ends up in the unemployment line depends on their willingness to take on different roles, and mobility. My guess is, there will be plenty of jobs, but they may be in a different place. As for me, I’ve moved several times in my career, always for the better. I’m not management, but if I’m a troll, so be it.
The unemployment line? I thought we were all wrong? Now we are headed to the unemployment line? Can you get your “ facts” together because your facts are garbage. And you definitely sound like a mgmt TROLL!
Rather be a bitter guy than and know it all mgmt wanna be troll just sayin. See ya on the unemployment line. Facts matter.
I appreciate the last few responses. Thanks for clearing up the suspicion regarding India. As for the MDP workgroup being more efficient, maybe more time is needed to see results. The general feedback in this MCO is less than stellar.
Change happens, and we all need to accept that. I like my job and my office and want to remain optimistic about what's to come.
There is also something else to be said about roles/work functions that company’s outsource. While most in the customer service (Claims) space don’t outsource customer touching activities (yes, I know I’ll hear about a limited amount of FNOL and QFC overflow outsourcing), they will outsource activities they consider “commodities “, which includes back office type processing. If the customer doesn’t see it or feel it, company’s look for the most efficient option. No one wants to think of their job as a commodity, and it’s hard to hear, but that’s what’s going on.
I’m familiar with the MDP transition. This may be difficult for you to hear, but those jobs didn’t go to India. They went to a vendor, and the reality is, a test showed they did the work better and more efficiently. Most of our competitors already outsourced this work to the vendor.
Publicly traded company’s have an obligation to shareholders to run the company in the most efficient manner as possible, and while that suc*s if you’re in an impacted position, it’s the reality of the situation.
With regard to the transparency of that decision, I’m not sure how we communicated it, but if we didn’t, we should have said just that; a vendor can do it better and more efficiently. Sometimes being nice isn’t the answer.
I work in a claims office located on the East Coast. For your reference I work as an injury processor. We have approximately 20 employees in that position here. A few months ago a significant portion of our job was taken away. MDP (Mitchell Decision Point) where we input medical bills was part of the daily routine for us. Allstate has created an MDP Workgroup which we suspect is located somewhere in India. Our job of inputting bills was replaced with scanning and creating PDF formatted documents to send to the MDP Workgroup for them to input. The workgroup does the data input and then returns the work product to us processors to review and correct errors – and there have been plenty. I could go off on a rant about it, but the bottom line in my opinion is that our positions as injury processors has been severely downgraded. The personal touch of our work product has been replaced by an outsourced group--labled as ‘experts’ during our MDP redesign training. Another thing is the turnaround time on MDP completion: I could process several files a day – now one file takes days to get back from the MDP workgroup, on top of any errors we are required to correct. It is a tough pill to swallow – work we took pride in now outsourced with a lessor quality work product in return.
But wait, there’s more. We have been encouraged recently to apply for Express processor positions. A lot of us in this office have been here 15+ years. While our local management tries to sugar coat this as a great opportunity, they also have expressed uncertainty as to what changes are actually coming. I think one person out of the bunch here applied for Express. We think at a point injury processors with also be centralized to a location some place else. Also, there seems to be a push for the claim reps to be more responsible for tasks that were once assigned to processors. I think that the support unit will be phased out eventually as well.
Overall, there really seems to be a secretive vibe about how Allstate is rolling out all of the process changes.
Are you the same guy with the “cut thousands of jobs in 60 days “ fact ? LESS THAN 400. That’s adjusters, managers and any other position.
While California claims may or may not be handled outside the state in the long term, you’re 100% wrong, it will not all occur by the end of the year. Yes there may be additional capacity created by late summer, but it takes a little time and effort to hire and train 800+employees. Dipsh*t. I’m not management, but know a lot more on this subject than an out of work Bitter Guy.
"Facts matter. I have them. You don’t." mgmt troll
So just 2200 auto adjusters right? What about other MOI coordinators & managers? Or do they not count?
Is cal desert at full capacity at their CURRENT location or the new MCO they are moving to at the end of May? Either way.. Most if not ALL of CA will be closing by the end of the year.. Starting with the smaller offices in Northern CA.
But thank you for the facts you really didn’t provide.
Facts matter. Under 400 impacted jobs as the result of QFC build out (due to transfers to hubs, remote workers, and those who took on different roles in the organization). Thousands ??? We started with less than 2200 Auto Adjusters.
Cal Desert is AT FULL CAPACITY. That means there’s no currently room for any more employees, so, where are they going ?
Facts matter. I have them. You don’t.
Ohh because QFC was a “ gradual “ process. I forgot they cut thousands of jobs over the US..with a gradual 60 days. Ha. And it was complete b---s--- no one knew or still knows what the hell they are doing. Props to you for being so optimistic!
Have you been asleep or blind it is going somewhere, called Arizona..you know CAL desert. Common sense really ain’t that common...
And, where are the jobs going when “it” takes place. Just about every existing facility is at capacity. Gotta go somewhere.