After the buyout dust settles, much of the call center work is landing in the fXO center in Sagainaw MI. It is more expensive than offshore but cheaper than VES/VZB stateside. Some of the techs there are already doing VZB work. The center has capacity for 600 and there is only 100 there now. The fXO Dallas will he gutted via the buyout and RIF.
Posted into a thread from @WnTY0AS-1lom for info.
@WoeXOOC-fbr ex VZW centers have been replaced by those who speak Tagalog.
Don't fool yourselves Saginaw XO will close. Been a good run. Accept it and move on. There is no way Saginaw Michigan will stay open.
“good”-bye
Tell us. something good, something please....
What else “good” Verizon is going to do for customers.
Current desk count in Saginaw is 425.
"The center has the capacity for 600" Been to that center. 300 hundred at most.
Sounds like the response of someone working in Saginaw.
@WoeXOOC-fbr were those folks technical? Saginaw hits the ground running as they are already doing similar work.
Any chance that ex-VZW call centers that have recently been closed or HBA’d might get the Saginaw treatment? Huntsville, Lincoln, and Mankato come to mind.
I have seen it posted a few times in various forms. Sounds like the word is out.
How many times is this going to be posted is someone deleting it or something?