Marvin..
Just wanted to let you know that if you continue to try and turn us into Home Depot, we will fail. There is not room in this economy for 2 identical home improvement retailers.
There is room for a Home Depot and Lowe’s home improvement.
Lowe’s needs to stick with that got them popular in the first place which is focusing on the home owner! Depot better serves the Pro customers and that is fine. Stop alienating the home owners and DIY customers! They are the reason we are here. They come to Lowe’s because we have a friendly, clean, safe, and non contractor related feel! That is what we need to focus on!
Being mediocre at everything leads to failure. We need to be the best at one thing and that is catering our business model to the home owners/DIY customers.
Stop trying to re-invent the wheel!