Where’s all this help at that you said was being hired?!?!
There are NO Cashiers, No Loaders, No CSA’s to help customers!!!
Our store management said they were told to CUT 300 hours per week here in Ohio.
Is this how you WIN Spring and Go From Good To Great?!?!
Customers are Walking Out!!!
you mean he didn't hire 65,000 new employees as he said as he buried the $1.2B PSI program? Consider me shocked lol
It is a sad sight when tenured associates know what good looks like and the company is running away from it as fast as humanly possible! Listening to all podcasts and town halls, about like listening to a tele- evangelist. Sounds good, even great but behind the scenes it is a free for all. Anything goes as long as we increase stock price. Tenured associates are being worn out. It does make me sad! Corporate loves to use technology as a the "evil one" and the standing joke. Its been almost a year and the jokes are still there but so is the technology. See a problem here? One telling proclamation into our new leadership was when the CEO said , " ...all the easy decisions had been made before we got here. We are making the hard ones now. Only hard decisions left!"
We- I understand he is referring to his almost 100 percent revamped upper structure but he is not taking ownership with we.
Hard decisions- how hard was it to just say close storea and programs? Seems pretty easy, when you don't want to spend the time to fix things?
High hopes with new leadership has led to unrealistic expectations for what they would do for Lowe's. Customer service is not a main priority, it is a great thing to say and sounds awesome but they are hollow words.
I walked into the Lowes in Missoula Montana as we were passing through and needed some items on our way to the coast. We’ve been to that store many times on our trip as it is close to the interstate. This time no help at all. I couldn’t find anyone in the isles and when I did no one could help me. They either didn’t want to be bothered or didn’t know a thing.
I don’t know what’s going on that things could go so wrong so quickly. We found the Home Depot down the street and shopped there.
Sad day when you’re reliable company falls apart and loses sight of the customer.
Why would anyone want to work at Blowes when they can get better pay, schedules, and treatment at other retailers and fast food!
The Depot up the street from our store has twice the number of associates on the sales floor!