Sales & engineering = majority of budget allocated for promos due to mid-year numbers exceeding expectations
IT = Senior VP requesting managers to trim 3-6% headcount depending on many factors
CX = Senior VP will announce phase 2 of CX restructuring during the all hands call & LRs will follow immediately afterwards. Majority of LRs will impact delivery based teams due to declining customer satisfaction ratings & bloated departmental operating costs. CMS will be merged with TAC and redundant positions will be eliminated. No promos below grade 12.