Why does home office think that all is well and dandy at clubs, or are they just being ignorant? CIM is horrible, 80% of the time merchandise is not in location. Who are you kidding? Audits are horrible, not to mention final club inventories, then dollar difference isn't done and the cycle just continues. The new backroom associates can't handle the work load. Really, do you honestly believe that they have learned the three areas, claims, office, and receiving? Not to mention all of the system issues with purchase order numbers that not even home office know how to fix. Which then affects our on hand issues not being correct thus affecting your replenishment of merchandise. All we can do is do our best and hope that everyone does the same.
Originally posted by @YwFNq20-1flt.