So Lending Operations for USBank USA is moving to USBank India.
part of many layoff in the future as USBank India has capacity for 40,000 employees.
Also of note was the reason why we are now USBank India is because we are global corporation and we work with people-le across the world
So how does this fit in with RTO and collaboration with co workers in office if everyone is in India and sleeping while we are working?
The majority of those who received Legends this year were from India and were nominated by someone from India. It’s drastically different than just a few years ago. Gunjan becoming CEO has made them even more brazen with nepotism (mentioned in comment below).
Once they obtain a management role, they seem much more likely to add others from the same state/mother language/ former company, despite qualification. I get that everyone prefers to work with people they are comfortable with, but the Indians are much more likely to promote people from the same state ahead of much more qualified candidates. The best people are bypassed for some mid guy from Andra Pradesh. The leadership insulates themselves with their closest friends that will allow them to do things that may be a bit sketch. They insulate themselves with people that will never go against them no matter how blatantly they doctor numbers or violate the code of ethics.
They have mastered nepotism but I don’t see organizations doing anything about it. To the contrary they are allowed to hire amongst themselves in plain sight nobody seems to care. Any other culture or nationality won’t be allowed to do it. Imagine a team of 200 from any other nationality, it is impossible to get away with.
@kc these fu--s up at the top will do anything to save a dollar. It'll be all fun and games for them until their stuff is wrecked and important deadlines get missed because they're too cheap to pay for people who actually do good work and don't require a team of babysitters.
@jt That's exactly right. And it seems to happen every single time. Every single one of us who have been on projects that see this happen (across different companies) watches how it plays out over and over.
Its actually unbelievable at times, and as someone has said before, the definition of insanity really.
@jj I cannot emphasize the lack of quality, on top of the insane slowness that is offshore. On top of their total inability to communicate needs. They need hand holding 100% of the time and will sit back and do nothing instead of just asking for what they need or coming up with their own plan to resolve their own problems. There is zero critical or original thought that comes out of offshore developers. And then they blame onshore for not providing support we didn't even know was needed because they never fu--ing told us.
This will backfire. It's not an if, it's a when.
This guy offshores. This management consulting racket started in the 1990s. Honestly incredible how mediocre the talent coming out of HSW B-schools at this point.
@jc Your anger is mis-directed. Don't just give in to the convenience of the blame game. Instead focus your energy and actions on the root of the problem. Greed by a handful of "leaders" in the name of shareholder BS.
@j9 Very well written post. It is but obvious to every single one of us except the greedy ones who will benefit from this GCC off-shore.
I am moving my money to a bank or CU that employs local or national talent. U.S. Bank or any of the other big ones want to employ "global talent"? Fine! Let them also find some "global assets" as you aren't getting any from this US citizen.
As Einstein would say, this is freaking Insane!!!!
Insanity is doing the same thing and expecting different results,
This guy now head of USBank India was in charge of getting rid of people at Wells Fargo and moving departments to India. He collected his bonus and now doing the same garbage here and it will be a disaster.
Many people will be losing their job in the next 12 months as he will need to justify his big compensations . A successful year for this guy will be laying off 8,000 people.
@j9 I have also seen this movie a few times. I also have seen the sequel that you alluded to and were almost going towards, but didn't.
Once the cleanup crew is left and the "geniuses" are long gone, the cleanup crew might eventually get the system reworked to the point that its actually stable and usable. Then once that happens and the new management comes in, they stop the sequel and return to playing the movie you described.
Its wild to me. Despite all of the protests about quality, reliability, etc. Always deaf ears.
And you are spot on about the holidays and PTO. They always have some sort of wedding, holiday, are sick, or have an internet problem. Or someone in their family has one of those problems and they are away helping them/assisting them. The amount the actually work is very small.
But again, they are the geniuses. Not us.
@j9 This is the, "global talent" that we need so badly to foster an in-person culture of collaboration. Sure, our new colleagues may scam, lie, and make empty promises about the work being done, but hey, at least they aren't dirty remote employees complaining about having to commute.
Deport goonjin. Nuke I*dia.
I’ve seen this movie before, and I already know how it ends.
We already tried the "fully dedicated offshore product team" experiment. It was pitched as the future, celebrated in PowerPoints, and turned into a complete train wreck in practice. Those of us in technology have spent years cleaning up the aftermath: endless rework, constant hand-holding, and projects that are supposedly "green" until 48 hours before code freeze, when suddenly nobody knows where the work is, the deliverables don't exist, and key offshore people have mysteriously vanished because their third cousin is getting married over a 8 day festival.
Meanwhile, the executives who championed this brilliant transformation collected their bonuses, updated their LinkedIn profiles with "successful global operating model," and left for their next company to sell the same story all over again.
Now we're expanding the experiment to business and finance teams who haven't had the pleasure of living through this circus firsthand. Even our customers are about to discover what "everything is on track" apparently means.
My advice? Grab the popcorn, polish your résumé, and enjoy the show from a safe distance. And if you value your own job security, think very carefully before volunteering to train your replacement or documenting every part of your role. History has a funny way of repeating itself, especially when nobody in leadership admits the first attempt failed.
@fw "Try the Explore Jobs in Workday. Compare number of jobs between states of Minnesota and Tamil Nadu. There is your answer."
Fu-k! We are sc--wed!
Try the Explore Jobs in Workday. Compare number of jobs between states of Minnesota and Tamil Nadu. There is your answer.
They never announce layoff, it’s 1 department here, another department there, or half of a department axed. You will never hear about it.
It’s slow bleed, death by a thousand knivies or layoff.
Remember, we were at 70,000 employees just 3 years ago. How many are actually left? 60,000?
The accepted parlance is "U.S. Bangalore".
My consulting fee for the re-branding is $500k. Cash preferred. Thanks a million.
@dg nowhere. I'm literally watching it happen with the layoffs. They sent a whole bunch to Poland and they literally just offshored an entire lending operations area to India..
Us left here in our small town have no hub to return to. They closed our Mortgage Center and put us all remote. So at this point if they are going to lay me off then just do it already. I'm so over the whip lash this company gives off and negative environment is bad for my mental stability. I feel for all you in HUB as if I feel this remote I can only imagine what IN HUB feels. :(
@a1 Where did you read about the plan for all of Operations to move to India?
Anyone realize Gunjens husband’s company’s building sits right next to our building in India? Interesting fact. It is not a secret; it is well known in India (as my family is still there).
Offshoring = lower wages = higher profits
Offshoring = lower reputation = dying business.
Look at the public's perception of India... favorable? you tell me...
Two sides to every decision, just as how banks who replaced analysts and back office roles with AI/ML are scrambling to fill positions again after coming to terms with their failures.
Companies don't get it. If you send all jobs offshore and there are no jobs here, then there is no one here to buy your products. Pure insanity.
Pretty much anyone who is in a remote role that's in operations can expect to have their jobs sent to the GCC within the next handful of years. I highly doubt they'll make sweeping cuts all at once, because they're allergic to bad publicity. But chunks here and there will be moved and we'll be 50/50 split between the states and India is my guess.
I can't wait to see how this pans out because I'm already listening to offshore technology folks bi--hing about the time difference and the impact to productivity.
The plan is to move all of Operations to USBank India, so if you work in Operations organization, which I think has 20,000 employees….well…welcome to India