I've been here eighteen years and I'm watching everything I valued about this place disappear. The good people are leaving, projects are dying, and what's left truly isn't worth staying for.
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We still have team leads. A team lead said to me, "your work will be mine, and you will report to me."
I see another layer who will be presenting all day.
@f0 this company has had multiple VP levels for literally years. What they got rid of is support roles to help coach staff not to punish but to grow. To help managers with administrative tasks - they eliminated admins, got rid of the number of leads to assist managers, and never offered a progression past level 2 for a manager but added additional levels for directors and business change managers.
This place indeed needs to flatten but start at the top and work down and help the people at the bottom but what do I know -
@ev Ironically, a few years back, all of the large health insurance corporations felt like they were too vertical, meaning too many layers of leaders, and needed to be flattened to having fewer layers and a more horizontal organizational chart.
But now with new generational AI bo-m, they feel the need to go back to creating a more vertical organizational chart that is very top heavy in regards to numbers of reports per each leadership stage.
@er the only layers that are ever added is VP's who somehow suddenly need more directors and business change managers.
Too many layers, we need many people to do the job of 1. As every company is reducing layers, we add layers so we can outsource some more.
Agree. Have been here 16 years and it’s a shell of its former self. I’m actually embarrassed to tell people where I work now and try not to ever bring it up in conversation. The real downturn started maybe a year or two before Covid and has steadily gotten worse. The constant reorgs and leadership changes only make things worse.
I used to really enjoy my job, I came to it with a wealth of clinical experience and leadership. My opinion was valued, alternative viewpoints were valued and embraced not seen as dissent. Now apparently my years of clinical experience are not valued or respected. I am counseled by individuals who frankly cannot stack up to my clinical. That is not arrogance on my part but fact.
I just agree to whatever and keep my mouth shut. I really tried to respectfully explain an alternative, just as a consideration. I was swiftly counseled. I am smart enough to know not to make the same mistake again. I am also smart enough to do what is expected, meet and oh very slightly exceed the monthly metric, say thank you for any feedback and sign off at the end of my shift. Put me on camera and you will get a smile and occasional head nod. It's painful, but so is standing on your feet for 12 hrs. Tick Tock
Depends on director, mine in Carelon delegates work to friends, and focuses on that circle for growth.
Not in the circle, lowest level in caste system.
Another poster said they "love their job" - my guess is they are fortunate to not be micromanaged, meet metrics, have their calls listened to and then evaluated. They likely are left alone, don't have daily fire drills and don't realize how what many of us have to endure everyday. The culture here is toxic, goals are set with essentially no way to reach them, processes don't make sense and are endlessly changed. There is no upward mobility, always a freeze, can't move to another dept.
Posters complain about how directors are on endless monthly vacations, and are disrespectful to staff in open meetings.
It wasn't always this way - but it sure has become this way. Lastly we work for an insurance company and our personal coverage su-ks and is outrageously expensive.