#departmentstores

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Floor Moves

I'll just say it.
These stores could change their flow upside down and inside out...it still wont change your sh**ty, nonexistent Selling Culture. Macys only solution to falling sales are floor moves. Change that!
Especially considering the flow and assortment at most Dillards have remained consistent for decades. Thats department store excels at customer service, those associates literally greet me at the door. The insanity of floor moves every quarter has got to stop!! Who isnt getting their job right the first time?!


I volunteer my location to be closed

We make good money, have great foot traffic, but just a few of us are keeping things running. The others don't give a damn and all they do is pretend to be busy until they can leave. I'm tired of making money for people like that. Close us down. I'll be okay. Let them try and find another place where they'll be able to work like that.


Saks OFF 5th/Last Call by Neiman Marcus Store Closing List as of Thursday, January 29th, 2026

Links: https://filecache.investorroom.com/mr5ir_saksglobal/1210/Saks_OFF_5TH_and_Last_Call_Store_Footprint.pdf

https://www.prnewswire.com/news-releases/saks-global-sharpens-focus-on-luxury-retail-and-full-price-selling-302674428.html

Link to the video: https://www.youtube.com/watch?v=PkdAhcsd0eA


HOMEMADE RETURN SIGN @ CUSTOMER SERVICE DESK!

I couldn’t believe that I have been shopping at this store in northern Virginia for over 20 years. And anytime I had a return I would go to the customer service desk, especially if I was in a hurry or on a lunch break from work. The new people they hired are so inapt.. They don’t know how to do returns or they refuse to do returns and all they do is laugh and giggle behind the desk. They made me go all the way up to the third floor to return a dress and a lipstick that I bought ONLINE. I will only shop going forward at Bloomingdales. That store has really gone downhill with a caliber of people and employees that they hire very disappointing


The "First 50" Initiative

Can someone list "First 50" Initiative stores that have been revamped? Is there any in Massachusetts or New England region?

I have visited Nashua and Manchester NH locations and I hope these locations are not on the list. They need help, and corporate needs to step up to meet the needs of the store associates.