https://news.crunchbase.com/startups/tech-layoffs/ On April 3, 2025, software company Five9, headquartered in San Ramon, California, announced a workforce reduction affecting 123 employees, representing approximately 4% of its staff. The news was... — read more 

Yesterday the CEO decided to have a fireside chat; this was an epic fail! Instead of reassuring people, he made them feel even more insecure. He topped it all off by talking about cuss cutting measures, but then said the president's Club meeting... — read more 

What the foolish management of Five9 fails to understand is that you can't layoff and outsource to India and succeed. While cutting underperformers should be done on an individual basis, mass layoffs sink ships, there are well documented cases of... — read more 

To some, this recent round of layoffs came as no surprise. Years of poor perfomance and terrible senior leadership had the writing on the walls. Its very sad to see top talent being let go, while below average senior leaders keep their high salary... — read more 

We've now officially had two major layoff rounds in less than 10 months. I never used to worry about layoffs, so this is a shock to the system. I'm now considering if it's smart staying if this is going to be our future. It’s hard to focus when the... — read more 

Sources inside Five9 indicated that CEO Mike Burkland had an all company meeting today and while he didn't specifically say there would be more layoffs, he did say that part of the companies strategy to lower costs would include outsourcing US jobs... — read more 

Got a raise earlier this year - thought things were looking up. Then bo-m, laid off like so many others. Meanwhile, the execs keep pocketing the big bucks and enjoying job security. Really makes you feel valued.

The All Hands was a disaster - out of touch CEO showed zero empathy and filled his time with excuses and blaming the staff. No accountability. His big idea is no more Christmas Party, a waste reporting line and more cheap (under paid) labor over... — read more 

I hope everyone has been diligently searching for another job. It will only get worse from here.

This round larger than the last at 10% or roughly 200 people. In true nepotism fashion at Five9, the CEO's son posted his promotion at Five9 on his LinkedIn. Super smart timing

Some people are saying this will not be wrapped up today. True or false?

So it's confirmed there will be more layoffs this week. Sadly at the lower level instead of the bloated executive level. The question is will the be the last round before the inevitable selling of the company or will their be another round?

Heard they are analyzing every function! I assume it will be over 7 percent that were laid off in August. Thoughts?

A few months ago just before Five9 laid off 7% of its staff they froze all spending. Afterwards spending resumed to pre layoff levels. Just this week, spending was halted again, (except of course for executive boondoggles). This time though there are... — read more 

There are lots of committed, hardworking employees who day to day represent Five9 tremendously. Unfortunately IMO the leadership has poor vision and has been years late in driving the company forward, which should have included fixing product... — read more 

It’s not easy. Fingers crossed all works out and you all end up in a better place with a better pay.

How do Five9 justify keeping 200+ employees of newly acquired Acqueon but let go hard working Five9 employees who were working for Five9 from last 8-10 years. This was poorly done and will hurt Five9 in near future. Should have consider amount of... — read more 

From what I can see so far. Some people that I have been working with for years, and whom I, based on experience, consider critical to everything we’ve ever done, are apparently being let go. It just doesn’t make any sense. What’s the plan for the... — read more 

Five9 to Layoff ≈180 Employees, Aims to Drive “Shareholder Value” Five9 will reduce its workforce by seven percent, which equates to approximately 180... — read more 

Five9 is top heavy and should have cut it's over paid and under performing EVP staff instead. Exactly this. I understand layoffs are sometimes necessary, but when you cut good people who are contributing to the company and leave those who are highly... — read more 

Are any areas/roles safe?

Is this the first one in company history?

I got an offer and what I'm seeing so far is great. I'd just like to confirm that the company is not quick to lay off people.