We miss your Dad and your family around here a lot. Very sorry to hear your bad news. Best wishes for a full and speedy recovery, stay well.

Spectrum just destroyed you Altice. Don’t even try to act like you are taking care of your employees. Spectrum is giving their employees 15 additional sick days and $3 raise permanent. Your true colors are out and we will make it our business for the... —  read more 

I understand the FS techs deserve the pay increase for dealing with customers. But any employee who is asked to leave there homes during this pandemic is putting themselves and their families at risk. Between having to get gas or having to use a... —  read more 

I understand the FS techs deserve the pay increase for dealing with customers. But any employee who is asked to leave there homes during this pandemic is putting themselves and their families at risk. Between having to get gas or having to use a... —  read more 

These corporate meatheads who are making 6 to 7 figures while at home on their laptops while we are on the front linez out in the field told us by email that we cant wear filtered n95 masks because they pose a hazard to employees?! Does all that... —  read more 

All essential employees should get premium pay. Not all OSP, Construction techs are lazy. We are all under the same management who really don't care. The premium pay is only in place because their application for emergency aid got approved. They... —  read more 

So FINALLY ATS gives premium pay to Field Service and it’s what; the Supervisors?!?! They don’t leave the office!!! Not to mention nothing for OSP, Construction, or the FTTH Department! Those guys are out in the field also and come in direct... —  read more 

So now techs and store employees get premium pay. And what do call center reps get nothing?! Everyday is a risk . Leaving our homes to take calls . High que . Hold time at almost 5 hours

To those who think this is just a case of the flu. We have now surpassed last years death toll. In 3 months across the world. And will likely see 1000's more die. An the true numbers are most definitely not being told by china or the government. ... —  read more 

Come on Altice or ats or whatever shell game your playing . Throw us a bone already. You slacked on every piece you could on this whole pandemic . Late to getting gloves late to getting wipes still no masks and now this dime size hand sanitizers. How... —  read more 

I just have to shake my head at the sups. They are nothing but puppets they have no balls to stand up to senior management and be our advocates. SL BL PS DD FG GM you forgot what it’s like to be techs.

Any other depots out there getting emails from HR about positive tests?

Sorry But this union has done jack sh*t for us and with the pandemic they’ve done even less. Not the Company or the Unions give a sh– about us.

Watch

Now we are being questioned on our production? Such a slap in the face, as we are RISKING our lives and minimally protected walking into these customer homes. Not one person from management has asked us about our health or our FAMILIES health. The... —  read more 

https://www.techdirt.com/articles/20200319/10430244131/charter-spectrum-under-fire-putting-public-risk-during-coronavirus.shtml Where’s the hazard pay and why isn’t there an article like this about Altice? Anyone speak to a lawyer or the press yet... —  read more 

Recent article regarding our industry and the current pandemic. The section pertaining to the teleconferenced call with management being more concerned with numbers than the affects of the virus hits hard. Think about that as some of you continue to ... —  read more 

Think about it. You’re in one spot all day how do you use the restroom. All FTTH techs should bring this up to higher ups. With all the craziness this is disgusting and unsanitary. Just like they want to inform us of a crew contacting the virus even... —  read more 

Just got an email that a ats tech from port jeff depot on long island, ny has the virus. They are cleaning the depot an speaking with crew. No names were given

With all the madness going on I don’t get how they can still push numbers on us just because it’s coming close to the end of the month . Business as usual? Help us understand what’s going on here because I feel that FTTH should be shut down as well ... —  read more 

Call the governors Call your local county executives​ Call your congressman​ ​ YOU need to start calling politicians and the government to let them know that ATS is sending us into homes in the middle of a pandemic for non-essential things like... —  read more 

Altice USA Inc (NYSE:ATUS) Director Alt S.A.R.L. Next sold 2,000,000 shares of the company’s stock in a transaction on Thursday, March 5th. The shares were sold at an average price of $26.88, for a total value of $53,760,000.00. Following the... —  read more 

The unions representing 34,000 workers at Verizon have negotiated paid leave for union members who can’t work during the COVID-19 outbreak. Will other unions fight for these benefits to protect members? Like many health care workers, UPS drivers... —  read more 

https://www.labornotes.org/blogs/2020/03/verizon-union-wins-model-paid-leave-policy-coronavirus-will-other-unions-demand-same

Two Bronx reps at Soundview tested positive for Coronavirus. HR knew about it for a few days and kept it quiet. Once we found out, there was a mass walkout. Many were in tears, many were very angy that I almost thought it was going to get violent... —  read more 

It was reported that a employee at The soundview building in the Bronx tested positive for the coronavirus so instead of quarantining or even telling us that they have tested their staff management has decided to relocate the soundview staff to the... —  read more 

I guess service techs can risk there health walking into 5 or more house a day for non emergency calls . At same time using public bathrooms while the other departments can stay home away from being in contact with multiple possibilities of covid19 ... —  read more 

Heard from several colleagues that Comcast linemen as well as other Telecom linemen are receiving a temporary pay bump as a result of the pandemic and a need to keep communications systems active. Any validity to this ?

Company memo says we have to use our own sick, personal, or vacation time if we have to stay home or quarantine cause of Corona virus. Thats bs. We should get normal pay. We didnt ask to be exposed

It is coming very soon! It would be preferable to give out a VRP at this time, because the work at home will just incur less productivity. Most likely there will be departments with minimal staff until this is over

expect pic, email fo everything and expect things asap but when you ask for something he takes forever to get back to you. It should be a 2 way street. Cant get uniforms, stock, reviews late as hell, always an excuse on his end. And he need to stop... —  read more 

This sick and personal policy needs to be changed. Why be penalized for when life happens? Especially entering someone home. If people are planning on staying home, they definitely are gonna need internet. If internet goes down, they calling, you... —  read more 

Am I the only one?

“A major player in Customer Service Outsourcing. Present in 8 countries, across 26 sites, we provide a global onshore and offshore service that meets the challenges of globalization and a multi-service expertise, covering the entire customer... —  read more 

Rumors going around for a year or more regarding this call center either closing or going BPO. Talk seems to be heating up again-anyone with any updates. Fuel for the fire?

Was asked today by osp sup if we were interested in going ftth. Wondering if they are asking everywhere. What are actual outside plant techs think? Would you go. We are being told we will be left under osp in marquee will just report to ftth... —  read more 

Customers in Arkansas grilled suddenlink at a town meeting for poor service, poor techs, an high prices. As usual suddenlink doesn't have any answers except to blame altice usa. Lol

Spectrum... Fios... Comcast ... McDonald’s... anybody.... please buy out this sorry excuse for a company ...

Rumors are flying with nothing to substantiate them about Mega Broadband buying the Pacific Region of the Suddenlink footprint. Several top execs from legacy Suddenlink has went to Mega and they have been buying some smaller rural systems in the... —  read more 

A top vp, a ftth director got the chop. An ftth project manager and others are probably next. Altice investigating. Heard they were fudging numbers and scamming the company.