#policy

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Is anybody surprised by this?

Target’s latest bid to win back shoppers is leaving customers and workers deeply uncomfortable.

The retail giant rolled out a new in-store rule late last year requiring employees to smile, wave and greet customers based on how close they are standing.

The policy, internally dubbed the “10-4” program, has triggered backlash online from shoppers who say the forced cheer feels awkward and invasive.

https://nypost.com/2026/02/07/us-news/targets-forced-smile-policy-sparks-backlash-amid-sales-slump/


Unused PTO

I am really surprised no one is talking about loosing their unused PTO. I cant believe CC get away with this. PTO is something that is accrued (earned). How can they get away with not paying that out at the time of termination? Unless of course the state you live in has a law that says CC must pay it out. As far as I know, PA doesn't have such a law.


don't get sick

Public sector employees were told on Monday "don't get sick, don't take care giver days, don't take bereavement days, especially don't need surgery that will require an extended absense. Basically just work anyway.". Apparently they need to maximize charging to every contract and any illness by yourself, your family, or even death in the family minimizes the ability to charge a contract. And if you are so sick that you can't come in, were told to work weekends to make up the time. People were given a target of number of hours to charge in the year and it was basically calculated to be the total work hours in a year subtracted by your allotted vacation hours.

Also were told that if you do actually take too many sick days or caregiver days, your manager will be notified because they'll assume you really could have worked anyway.

That's on top of the other things the rest of the company is doing to make time spent in the office horrible (no assigned desks, etc). Apparently HR has no problem with this policy or was too weak to contest it being presented.


Relocation Terms

For those that were offered relocation, what were the terms?

How long between relocation acceptance and requirement to show up at new location?
Assume you didn’t actually have to move your residence, correct?
How long do you have to stay with Wells Fargo post relocation?
If you don’t stay the required time, is the payback of relocation $ prorated or is it 100%?

(No need to share $ amounts)


Will Monday Jan 26 be exempted from in office reporting?

Most ppl impacted by snow received an email on Monday Jan 26 that in office policy will be relaxed this week..... Only to receive another email that in office policy is back in full effect starting Today Tuesday Jan 27.

So will Monday Jan 26 be exempted from in office reporting? Will we only have to go into office 2 days this week instead of 3?


Winter Weather

Just a quick rant….why in all that is holy do we have to wait for management, who does not live in a location where they are dealing with ongoing below freezing temperatures and lasting impacts of the winder storm that hit this past weekend, to “allow” us to WFH

Why won’t a team manager who is onsite just say I am the manager on site and the conditions are still bad so I’m going to let my team WFH.

Just sad…..


CSBBO location strategy update email

As part of our multi-year strategy, we have made the decision to exit previous target locations over the next few years. Non-target markets include:
• Wilmington, Delaware
• St. Louis, Missouri
• New York, New York
• Salt Lake City, Utah
• Raleigh, North Carolina
• San Francisco, California (including Concord)
• Chicago, Illinois
If you are not in one of our target locations, please know that there are no immediate changes to your day-to-day responsibilities or where you work-business will continue as usual as we work through this multi-year journey.


Reduction in severance package policy

I have it on good authority that they are working with a management consulting firm to revise the severance package policy. They won't change the 2 weeks of pay per year of service, however it won't start increasing until year 5. This is due to the 60 day notice period. Everyone at 4 years or less will get 2 months of severance, regardless of tenure before accumulating more starting on year 5.

Essentially what they're doing is eliminating the overlap with the 60 day notice.


RTO 4 roles?

I remember when they announced the shift to 4 days in office, they said they would review individual roles and let us know in January which are confirmed as 4 days in office, which would stay 2 days in office and a select few that would be remote. Anyone been officially notified?


Clarification needed for Teammates w/5 day in office requirement

For teammates that are required to be in office 5 days a week for work, are they required to work from home when inclement weather prohibits them from getting to the office? It would seem if in office teammates are unable to effectively collaborate with a Champion Mindset and build better lives and communities unless onsite, there is no need for them to worry about work if they can't get to the office.


Living your designation, unless weather won't allow, then we NEED you to work from home.

Great news, team!

After months of being told that our jobs absolutely require us to be in the office five days a week, we’ve now discovered a groundbreaking truth: remote work magically becomes possible the moment a storm named Fern shows up.

To keep things consistent with the company’s logic, I propose a simple standard:

  • If we can physically get to the office: we work.
  • If we can’t: that’s a company problem, not an employee problem.
  • And since remote work “isn’t viable,” we obviously won’t be doing any work from home.
    After all, if flexibility only exists when it benefits the company, then employees should follow the same rule. No work from home. No exceptions. Just honoring the policy, we were told was non‑negotiable.

One Way to Keep Customers from Leaving

Verizon’s prepaid services add a 365-day wait to unlock phones

The Verge by Emma Roth, January 21, 2026

Verizon is extending the phone unlocking period for its sub-brands – including Visible, TracFone, Straight Talk and Total Wireless – to 365 days of paid service. Phones purchased before January 20 will still unlock after 60 days.


RTO - the real story

Yes, a new Office First policy will be announced.
No, not every employee will be mandated back to an office.
Yes, employees currently assigned as hybrid office based will be required to work from that office each day. No more 3 day schedule. This will happen over a few months.
Yes, if you are currently a virtual employee (meaning that your HR profile which you can access on Talent Central has you listed as virtual), AND your home address is within 31 miles of an OT office, you will be reassigned as an office employee and will be required to work from your assigned office every day. These employees will be given several months before they have to begin working from the office.
Yes, this applies to ALL employees in the US who live within that distance to an office, other than customer facing sales.
No, employees in countries with council will not immediately have to comply. OT is negotiating with these councils.