A thread for: pros, cons and personal experiences relating to Outsourcing/Offshoring.

Heard a mass layoff is coming to VCG.. Anyone has any info ?

does anyone know anything new?

Then he laid off 25k Call Center employees, many were black. AI is real but its being used as a tool to outsource.

I'm seriously asking. Is there even one? Layoffs have only managed to cut useful, productive people who were valuable to their teams and the company. I, for one, can't pick up the work left by people who were recently laid off, even if I wanted to... — read more 

Product SVP allegedly laid off. What’s the future for VCG?

I just thought it funny that TheLayoff's blurb on VZ hasn't been updated in 13yrs, and boy have the numbers changed since then.

Do anyone feels like the load is increasing day by day. More tasks been included

I’ve seen most indirect retailers are hiring for newly created small business account managers. Does Verizon have a plan to layoff some of their VBG employees? I’ve heard that Verizon is making the retailers hire that position. Anyone hear anything... — read more 

out of touch or what !?!? how is the quota so much this month!

Verizon to close more stores. Even flagship high performance corporate stores are not safe. I have direct knowledge! Keep your head down and jump to another role, plan for severance, plan for indirect takeover and interview opportunities, and/or look... — read more 

A full year of continuous layoffs is something rarely seen at this scale. Many companies underestimated the value of experienced employees and overestimated AI’s ability to replace them. The biggest mistake is believing technology alone can replace... — read more 

The layoff is removing post with good information about Verizon and its employees. I wonder if Verizon corporate is paying them.

Dan’s goal isn’t to usher in a workplace utopia so let’s stop philosophizing about how AI should be used in theory. It’s just not going to happen! Remember it’s the good old cut throat Verizon company culture we’re talking about here.

I am dreading going back to work. Verizon Business su-ks a-s. They are fleecing R2B because they couldn’t manage other areas of the company better. They are paying us peanuts in Florida. No increase in wages and 3 times the workload. They increased... — read more 

I heard there was more phases after the first one. Any truth to this and what buildings?

The new CEO needs a good run with rifs, net adds, and FWA. When starlink kicks in, all wireless carriers will lose MARKET share.

Laying off skilled employees just because of AI may become one of the biggest mistakes made by many CEOs. AI is a tool, not a complete replacement for human expertise. Companies that remove experienced workers too quickly risk losing knowledge... — read more 

AI is making many mistakes, especially in testing and validation. In many organizations, employees are becoming overly dependent on AI and are gradually losing fundamental problem-solving skills. AI is a tool, not a complete solution. Without strong... — read more 

Till the next stock cycle, How many going to drop?

Many companies rushed to replace employees with AI, but the reality is that advanced AI tools like Claude and others can become expensive at scale and still require human oversight. It wouldn't be surprising if organizations start correcting course... — read more 

Give the keys to the people who know exactly where the useless management is. Most management is just getting in the way; completely useless. When my Dir or Sr Dir are on vaca, productivity soars! They have zero self awareness when they hold 3 hour... — read more 

https://www.thelayoff.com/h/institutionalknowledge --- You can pull comments that are tagged with whatever hashtag you find. The last line of each post lists the company the post is under. You will see A LOT of large company names under the... — read more 

It is incredibly exhausting to watch the Verizon Corporate playbook unfold this way. The FCC's approval of Verizon’s $1 billion acquisition of Array Digital Infrastructure’s spectrum licenses highlights a frustrating reality in the telecom... — read more 

To make the most effective use of AI, you pretty much have to be an expert in the domain you are working so you can write effective prompts AND AI must have enough relevant information in order to provide quality output. There is a lot of info in... — read more 

Effective 1/1/2026, the management Concession Telephone Service will be frozen and only retirees currently participating will be allowed to receive concessions. In addition, HealthSmart Benefit Solutions will no longer administer the Concession... — read more 

https://x.com/jagermeisterni/status/2060342733232034122

because openly talking about the sh-t show I am experiencing to anyone here puts my job at risk. Communication between the groups is not as good as it was before Nov 2025. Project progress has slowed, keeping up with changes in direction is... — read more 

Cracks are starting to appear in the AI will save us so much money narrative. https://www.businessinsider.com/google-ai-cost-tokens-gemini-flash-openai-anthropic-gemini-search-2026-5

Lots of rumors for months .Anyone hear about anything for associates to leave .We heard so many different things form nothing to a triple Eisp offered to everyone that wants it .Anyone who has real info on the inside

If a manager ever told me I needed to work unpaid overtime and sacrifice my life outside of work, I'd start job hunting the same day.

That's it

As we spent the last decade offshoring and laying off our vteam family, I was energized and excited to learn how AI unlocked is how we scale our most important investment - our people! This is such impactful work. Because when the Vteam thrives... — read more 

Had seen the golden era of Verizon US, EU and India completely collapsed. In last few weeks many of my VZI folks. With whom I worked closely left the org. Same thing I observed in different domains so many good byes emails.

All of the silly meetings to check in with people, but it’s 30 minutes and 19 of it is spent on telling us about the career you haf (good for you, but we’ve all had the same thing and it doesn’t matter we’re talking about now but that doesn’t matter... — read more 

Dan should get a write up from ADs / Directors and Sr. Directors about what’s their roles and responsibilities. What’s their output other than creating sheets and presentations? Before bringing AI, get rid of redundant managers who are not doing... — read more