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Humana wants AI skills…

….well here is my new AI skills showcasing a tale around the Humana experience in the last 8 months.

Once upon a time, in a kingdom not marked on any map, there stood a towering castle called Evergain. From the outside, its golden spires gleamed with promise, and travelers spoke in hushed admiration of the opportunities said to lie within its walls. But those who worked inside knew a different story.

The ruler of Evergain was a calculating figure known only as the Steward. Cloaked in polished words and grand proclamations, the Steward often spoke of loyalty, fairness, and shared success. Each year, the Steward would gather the castle’s workers—scribes, builders, planners, and keepers—and speak of how deeply their contributions were valued.

One winter, as frost clung to the castle windows, the Steward announced a grand offering: an Early Departure Pact. Those who accepted it would be rewarded with generous coin and the chance to leave their duties behind with dignity. The hall buzzed with cautious excitement. Many who had long served the castle saw this as a rare and welcome gift.

But there was a catch.

The Steward declared that certain roles—those deemed “critical to the kingdom’s future”—were forbidden from accepting the pact. These workers, who often carried the heaviest burdens, were told they were too important to leave. While others were given a choice, they were bound more tightly than ever.

Still, many accepted the offer and departed with relief. Yet not long after the farewell feasts had ended, something strange began to happen. New faces appeared in the castle—fresh recruits filling the very roles that had just been vacated. Whispers spread through the corridors: If the roles could be filled so quickly, were they ever truly meant to disappear?

Meanwhile, those labeled “critical” found their situation growing heavier. Despite their increased workload and unwavering service, no additional coin was granted to them when the time for raises came. The Steward praised their importance in speeches, yet their purses remained unchanged.

Then came the Festival of Rewards, when bonuses were distributed based on the kingdom’s success. In years past, this had been a time of celebration. But now, the coins handed out were fewer than expected. The Steward explained that the kingdom’s fortunes were tied together—that the performance of all determined the reward of each. And so, even those who had labored tirelessly received less than they had earned.

The workers began to see the pattern clearly.

Those who could leave were encouraged to go—but then replaced.
Those who could not leave were praised—but not rewarded.
And all were told the system was fair—while feeling, deep down, that it was not.

Among them was a quiet group who began to speak—not loudly, but persistently. They did not shout or rebel. Instead, they shared truths, compared stories, and held onto a simple idea: that words alone were not enough, and that fairness must be shown through action.

Over time, their voices grew stronger—not through force, but through clarity.

And though the Steward still ruled from the high tower, something had shifted in Evergain. The illusion had cracked. The workers no longer mistook polished promises for justice, nor praise for fairness.

And as in all good fairy tales, that was the beginning of change.


Be careful what you say here

I brought up a concern about pay differences and suddenly everything changed. Conversations got colder, expectations shifted, and the tone turned noticeably different. It didn't take me long to realize that speaking up isn’t actually welcomed. Even small interactions have become awkward after that. Needless to say, I've learned my lesson. Staying quiet is safer than risking a target on your back.


When Culture Erodes, Organizations Calcify

A strong organizational culture is critical—once it erodes, the organization risks becoming rigid and ineffective. I’ve observed a growing pattern where hiring and leadership decisions appear influenced more by familiarity or networks than by merit and capability. When talent is no longer the primary driver, and internal politics begin to outweigh performance, it can weaken long-term innovation and competitiveness.

If this trajectory continues, there is a real risk of repeating the challenges we’ve seen elsewhere in the industry. Sustaining success requires protecting a culture that prioritizes merit, diversity of thought, and strong technical leadership.


Playing music while she sinks…

SB (Stevo) dips a Dunkin’ donut into that lukewarm excuse for coffee… pauses… little gleam in his eye… bodyguard standing there like he’s protecting nuclear codes instead of a guy marinating pastries.

I mean, I find the whole thing hilarious. Is SB still out there galavanting across the country giving his nonsensical TED Talk cosplay about “reinvention,” while reminding everyone no one messes with him because he’s the big bad CEO of… Xerox? Xerox. Let that sink in.

Meanwhile, I check the stock every now and then and it looks like it’s being actively vacuumed into a black hole. Honest question—how long before it’s under a buck? 30 days?

And every time I check the stock, I swing by the old layoff site like it’s a weather report. “Ah yes, 100% chance of people getting axed with a light breeze of corporate optimism.” What amazes me is there are still folks in there thinking, “If we just get rid of SB… or Bruno when he was there… THEN things will turn around.”

Bruno was at least entertaining. Gold chains, hair plugs, that overcooked New York accent—like a discount My Cousin Vinny extra who wandered onto a corporate earnings call. You just know he was peeling out of parking lots in an ‘80s Camaro blasting Springsteen, headed to “reinvent” something that absolutely did not get reinvented.

Watching those two was like a low-budget reality show:
“Tonight on As the Copier Turns—we reinvent the company!”
Cut to next scene: “Sell more copiers or we’re shutting the lights off.”

The whiplash was impressive.

Here’s the part no one wants to say out loud: it’s a dead industry. It’s not “struggling,” it’s not “transitioning,” it’s not “pivoting.” It’s dead. Gone. Buried. We’re arguing over how to rearrange deck chairs on a fax machine or typewriter.

And no—no amount of white-trash Ken Dolls in slim-fit suits are bringing it back to life. Especially not wrapped in that special blend of Xerox arrogance where everything is somehow the customer’s fault while the company lights itself on fire.

Xerox isn’t “on the ropes.” It’s irrelevant. Completely.

LinkedIn tried to suggest Xerox jobs to me the other day. I actually laughed out loud. Who is signing up to board the Titanic after it’s already snapped in half? “Yeah, I’d love a role in mid-ocean operations, preferably underwater.”

I genuinely don’t understand why people are still there. Why? I’ve been gone over a year—make 3x the money, zero stress, and I no longer wake up wondering which coworkers vanished overnight or which customer is furious because we’re somehow violating a contract we wrote.

Even if… the industry magically came back, Xerox still wouldn’t make it. You can only disappoint customers, ignore problems, and double down on nonsense for so long before the bill comes due.

And it’s due…


Are we doomed?

Share price nosediving.

CK and iceman DA staying.

MA probably being replaced by JG, the person responsible for messing up HPOM by making DMs people leads (rumor has it that Marty Cagan has disavouwed SAPs HPOM implementation also due to this).

Chuck gone, RIP.

Are we doomed?


When I call this an unethical company, this is exactly what I mean

HP has spent years testing how much friction its customers will tolerate — DRM-ink cartridges, firmware that blocks third-party supplies, and a CEO who called non-subscription customers a "bad investment." Forced wait times fit the pattern: treat the customer as a cost to be minimized rather than a person to be helped.

https://boingboing.net/2026/03/20/hp-made-support-callers-wait-15-minutes-on-purpose-even-when-agents-were-free.html


when will GT FTS reorg?

This organization looks very strange, I mean the domain merger and the fact that VPs report to VP. On top of that, there are strange creations like Tech Mod, a lot of in-house solutions and a lot of lazy engineering dinosaurs in various positions from Sr Dir to Engineer level, on the other hand, the huge layoffs can destsbilize engineering teams and stability of systems/infrastructure for Nike business.


The relief of Friday

I realized just how much I hate and dread my job the moment I realized the relief and happiness I feel come Friday. It's almost physical. Is this really how we're going to live our lives until retirement? I have at least ten years to go, I honestly don't know how my mental health is going to take it.


MF doesn't get it

AC actually understood the product and knew how to protect it. I vividly remember him jumping in on earnings calls to take product-related questions over MP and TE.

Now we literally hand entire NFL sideline teams Panda Dunks to wear en mass on national TV. When did it become cool to wear something that everybody can have?

Speaking of, I hear we're about to ki-l another franchise out of desperation - the AM90... in the most iconic colorway. What are we doing here??

It's not all about juicing short-term revenues to hit quarterly targets. EH deserves better from his 2nd in command.


Spill the beans

What are things you want everyone to know about this crazy company?

We need a union & this wouldn’t be happening. 7 from my team (including myself) were laid off yesterday. Lame Teams meeting, call muted, read from a script, no emotion, on/off in 7 minutes total. 14 years of dedicated service to our customers gone!! They don’t care. We are just a # and they want more $ to pad their own retirement plans and bank accounts. Sickening!! It’s time to expose what we know…


AI psychosis.

Is Powerflex only place like this or its across whole ISG or Dell?

In recent weeks its like AI and nothing else matters.. each meeting each demo each talk is always AI.. half of people dont even know what to do.. so they ask AI, then send AI responses to other in slack/jira. slop times.

I love when folks on demo are more focused to say how windsurf or other LLM tool help them or did all VS why and what they actually did.

Its like AI psychosis.


VZ AI will be a success!

Verizon has a long history of successful execution on transformative and bold initiatives at scale. From go90, aol, yahoo, plus play, hum, blue jeans, finance transformation, Verizon global services, return to office, project 626 for customer service, and more - we have a record we can be proud of. Our leaders are experts in organizing teams in ways that result in role clarity, expertise, and results. This winning culture will do the same for our transformative AI initiatives. I have zero doubt how this will play out. Let’s go team!


Transparency? Never heard of her

Congrats to those who got promoted. Truly.

But can we talk about the process for a second?

No heads up that an upleveled role even existed. No transparency. No conversation. Just a notification that a handful of people, all of whom, by the way, meet the same criteria as the rest of us, got bumped up.

The rest of us found out the same way you find out about most things around here. After the fact.

Leadership loves to talk about engagement and culture. Here’s a free tip: this is exactly how you ki-l both.

We’re watching. We’re paying attention. And we’re drawing our own conclusions.


Jobs Posted Are Bogus/Faux

Majority of UHC/Optum job postings are bogus/faux. They are posted to suffice investors & shareholders that business is booming. Employees know differently. Stock has taken a hit & the scramble continues. Mass layoffs are desperate attempt to save the sinking ship.

For those let go, don’t plan to get re-hired. It’s smoke & mirrors on our job boards. HireVue, interviews with recruiters & hiring managers - it’s all faux. This is reported to investors & gives illusion all is good. Facts don’t lie.


When “Open Roles” Aren’t Really Open: A Look at LSEG Workspace Hiring

Be cautious with Product roles in Workspace at LSEG.

Many of these “open” roles already have a preferred candidate. The process can feel more about optics than real competition which means external applicants may be investing time into something that isn’t truly open.

And if you get rejected after interviewing, don’t take it personally it has little to do with your capability.

If you do interview, ask:

LSEG places strong emphasis on its values (integrity, partnership, excellence, and change) and the motto "Dictum Meum Pactum" how are these actually reflected in management, hiring decisions and internal mobility within this team?

The answers (or lack thereof) will tell you more than the job description ever will


Human Resources

You’re either still here because you're new and have no idea you’re now on a 747 on its way into the ground, retiring soon-and praying you can last long enough to make it out, searching constantly for another employer, or just an id--t and think all the screaming, smoke, and flames around you is just special effects for the awesome music video starring you and all your greatness! In that case-thumbs up-you truly are the best of the best!


50% in office for hybrid employees....what a joke

If you wanted less work done in the office, more communicating/chit chat/wasting time. That's what you'll get. Add on the added costs for employees, pets who will now be unattended after spending 6 years with their owners at home...I'm sure that will go great for everyone!

Can't wait for this to backfire like every other decision leadership seems to make lately.

We're #2! We're #2! We're #2!


More Frontier

More frontier people started this week. Some of these people are downright id--ts. Why they’re here and how they have made it this far with titles like “senior director” make no sense. More vest wearing finance bros part of the chain.


Leadership Accountability for Layoffs

Layoffs are not a strategy. They are a symptom of failed leadership. Layoffs impact millions of people annually, with approximately 19.2 million U.S. workers being laid off per year. Too often, are wrapped in fancy words like “realignment,” “rightsizing,” or “transformation.” But behind these words are real people, employees whose lives are tragically upended. Layoffs don’t just disrupt careers. They fracture trust, morale, and culture. People lose stability, relationships, and sometimes even hope. The real costs? Depression, anxiety, addiction, broken marriages, financial ruin, etc.
Leadership Accountability is missing. Rarely are leaders held accountable for the decisions that led to these outcomes. What about “Layoff Reform” to include mandatory post-layoff principles that prioritize dignity, transparency, and accountability?
1) Treat impacted employees with respect/dignity. Layoffs are personal…if you are laid off
2) Emotional/Psychological severance, like counseling for anxiety, depression, and trauma.
3) Rebuild morale with remaining employees who are survivors, scared, concerned and watching.
4) Public layoff disclosure: number of employees, age, tenure, gender, race, salary, and ethnicity.
5) No promotions during the layoff year. Employee advancement while others are discarded sends the wrong message.
6) Suspend bonuses, salary increases, incentive pay, and stock awards for senior and executive leadership during the layoff year. Leaders should not be rewarded and profit from failure.
7) Companies that conduct layoffs are disqualified/excluded from any “Best Employer” lists for that year. You can’t be the “greatest” while laying off employees.