#leadership

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How much did OT spend on Shannon's book+

Self published and thousands of copies. So sad. So NOT what AI is all about - actual paper copy book. Good grief. Then there are the WILD events Sales sponsors for leadership and their pets & the wink wink business travel needed to international destinations where leadership family tags along. Money, money, money. No bonuses, no hiring, leadership BLEEDING fun spending. NORTEL all over again.


Performance review annoyances

The new performance distribution targets are roughly 18% 'Contributing' and 2% 'Underperforming.' Is leadership actually held to these same quotas, or is this just another squeeze on ICs? Word on the floor is that managers are using the lower tiers to offload people they personally dislike rather than using actual metrics. Between the forced rankings and the 3-year raise freeze, it feels like the IC experience is being sacrificed to pad the leadership layer.


After Executives Leave, Directors Are Next

When senior executives leave, the change rarely stops there.

Leadership shifts reset strategy, trust, and expectations. That reset naturally moves to the director level.

Directors are visible. They execute strategy and often carry the imprint of the leadership that promoted them. In transitions, that association matters.

The signs are familiar. New operating rhythms. More focus on accountability. Questions about why work exists, not just how fast it moves.

This does not always lead to exits. Sometimes it shows up as stalled growth, role changes, or sudden performance narratives.

What many miss is that this is not about personalities or praise. It is about how large organizations actually operate. Leadership change is a business process, not a sentiment exercise. It also exposes a harder truth. Many people in senior roles never fully understood the business to begin with.

Titles offer little protection in these moments. Alignment does.

Executive exits make the headlines.
The real change happens one level down.


Leadership Without Competence

Ondot management taking over Clover teams has been a disaster. The managers and directors brought in have no understanding of the products, systems, or culture they inherited; yet they’re aggressively imposing their own playbook as if they built it.

Instead of learning first and leading responsibly, they’re bulldozing teams with zero domain knowledge and maximum ego. Execution quality has dropped, morale is wrecked, and decision-making feels reckless at best.

It’s leadership without competence and the people who actually built and ran these systems are the ones paying the price.

If this is the “new direction,” it’s hard to see how it ends well


Wasteful spending in IT & Operations by CIO "A D"

Highlighting one of the reasons among many in Molina causing this huge Margin issues. CIO "A D" hires from his pet IT vendor Infinite and lay offs us full time IT and business operation employees. Many of us in IT & Operation management know CIOs connection with Infinite and what’s their benefits from them but remained to keep mum fearing backlash. He indirectly forced us (management) to take contractors of Infinite and favored Infinite to get many useless projects (some were necessary but many were just there to give them business). He has milked Molina a lot causing this huge margin issues for Molina now as he gave tons of useless projects to Infinite and indirectly gets benefitted. COO to whom CIO reports, probably knows about it and possibly is friends with Infinite too obviously for mutual gains. They are firing employees now after doing a bad job of not managing the margins correctly and causing excessive spending in IT and overall company operations. They should be the first one to be fired as they caused excessive spending as someone said in comments in another post about the spend in Azure, useless Upgrades in pretext of modernization, New Products, AI spending to name a few. Just imagine, we are serving the poorest of poor folks in USA by doing R&D in AI, building them shiny apps etc. using companies like Infinite, offshoring the Jobs and paying company like Infinite with USA government $$ which is meant for the poorest of poor Medicaid beneficiaries.


Judging our current direction

I know my success at Verizon or any job was attitude and adaptation.  It was also how quickly I could get good at the next challenge and make the changes I needed that would help me win.  Sounds easy, but it requires a full buy-in and positive mindset.  So far, what has changed?  Are we sold on the direction and does leadership value our buy-in?  I think transparency is a key to moving forward and calming fears.  I don't think this leadership team has shown anything of the sort.  It's easy to tell a future failed leader by both actions and inaction.  If the entire team isn't on board then "you ain't winning".  We are lost and a plan hasn't even been clearly laid out for our success.  Again, the company is trying to do this without us.  Only when we are a team and valued will we succeed.  Hate to break the news... we are still not valued.  They count on us to do the lifting but don't give us reason, respect or credit.  When the employees are here for more than a paycheck you win.  When we are here for the team and to help Verizon win then we will become a different company.  When leadership fights FOR us and makes US first then and only then will Verizon change and become a leader.  This leader failed in his first message and it's been downhill from there. 


2/19 is confirmed and it’s gonna be a bloodbath

All roles are on the list for 2/19. Sales/clinical/office. No rhyme or reason other than saving dollars to shore up the failing bottom line for Wall Street. The irony is that the c suite is creating this constant downward spiral because of their failure to listen to the market and re-invent the business to stay relevant. History has seen this exact scenario play out time and time again in business. The ego’s and audacity of the current leadership to think “they will be different and make it work” is what every other leader in a failed organization thought as well. The real losers in their game are the low level workers and members.


After a 75% Drop, Here’s Where I Am

I’m being straightforward here: I’m not keeping my money in Fiserv anymore. In 2025, I tried to offset some of the losses by buying as we slid, hoping we’d stabilize. Looking at my vested RSUs now is just discouraging. In a single year, we lost nearly 75% of our value. I know it’s technically a paper loss, but it’s hard to see it as anything other than a disincentive.

We also haven’t seen meaningful insider investment from leadership. It feels like we’re in a defensive crouch — holding ground, cutting costs, and trying to ride out the storm. I still believe this company can turn things around, but 2025 took a lot of the loyalty out of me.

As we head into Tuesday’s announcement, all we can really do is hope together. With the lack of clarity and vision from the top, hope is the only thing we’ve been given.


MW's AI goose chase

MW and JG talking about AI like it's going to change their world.

Maybe it is. We see it in other parts of the world, part of people's day to day. It takes talent, and the talent is leaving.

If I had to guess, the average PSG of the AI team is probably not higher than 22.
All the people working on the data have also exited the company because of the BS and lack of confidence in our completely disconnected leaders.

JG and LC would rather spend tens of millions of dollars on BCG and McKinsey or EY rather than just pay a fraction of that to retain the talent that was here.

The world's best AI practitioners are not dinosaurs like the consultants with MBAs that JG and LC are bringing in. and the ENGINE strategy for AI is a fantasy at best. It's sad that these leaders have completely neutered what was a team with good talent.

No one wants to work for these puppets guided by management consultants who have practically zero experience in AI. If you're using the same consultants who have been here over a decade or two, what are the chances that they know what they're doing?


Impacts of January announcements?

Anyone know what the impacts are yet from Julie's announcements? I left in Summer 2024, and I have been interviewing to come back. The final round has been on hold until the set the final organizational changes. Seems the leaders dont have a clue what's up in USBU, GPD(now international).
Any hints?


PayPal Gang (Software vs Hardware/Networking War)

Verizion has a new CEO. His name is Dan Schulman. He used to run PayPal.

He is bringing in his old team. Alfonso Villanueva, also from PayPal, is now a top leader at Verizon. This is a big change.

What This Means for Telecom

Telecom companies usually focus on networks. They care about 5G and cell towers. PayPal is different. PayPal is a tech company. It focuses on apps and user experience.

The industry might shift. It may look more like Silicon Valley. We will see more focus on software. We will see less focus on hardware.

What This Means for Verizon

Verizon is changing its strategy.

Better User Experience: PayPal makes payments easy. Verizon wants to make phone plans easy. Expect simpler apps and better customer service.
More Digital Sales: PayPal is an online business. Verizon will sell more online. They might close some stores.
New Services: Verizon might offer more than just phone service. They could offer financial tools. They could offer new digital products.
This is a risk. Verizon knows networks well. It does not know software as well. But Schulman knows software. He wants to modernize Verizon. He wants to make it move fast.

The old Verizon is gone. A new, faster Verizon is here.


Continued Efforts to Create Attrition

Enterprise Reimagined was positioned as a top down reorganization to ensure headcount was aligned to efforts appropriately. People were laid off, demoted, and moved to new teams. The dust on all of that hasn't settled yet and the firm is introducing more policies that obviously intend to get people to quit. Enterprise Reimagined should have accomplished any headcount reduction goals.

Bonus levels right after this were a 9 instead of a 10...so these changes aren't even yielding expected profits since the norm has been to have level 10 bonuses.

Such a colossal waste of time. Leadership is more interested in torturing home office associates and exerting control rather than creating business results.


CEO resigns

The Washington Post’s CEO has announced he is quitting the job, days after the newspaper slashed a third of its staff.

CEO and publisher Will Lewis shared the decision in a message to employees on Saturday, which was later posted on X by the paper’s White House bureau chief.

https://www.aljazeera.com/news/2026/2/8/washington-post-ceo-resigns-after-sweeping-layoffs


Revenue

firm need access to the capital markets. time to change corporate structure. can't keep cutting your way and back into profitability. have to raise revenue. Malarkey is ki.ling us. approves 50% automatic reductions on plan pricing w/his new found $500K a year job. he sends out an email not to travel during World Cup to save $5K, but he just got a huge bump in pay and in the same vain, cuts plan pricing & revenue by 50% and there are no real revenue enhancers to speak of. $1k ira rollovers into IAA ain't gonna cut it. Need in plan annuities, managed accounts, CITs, and plan pricing hikes. Time to raise fees man ! Cut C-Suite $$, cut reps who can't sell, pharm out IT, and cut the phu.cking bloat fats


Reorgs are comical

Does it seem like many of the recent Manager & Lead promotions went to people that have no clue what they are doing?!? People are getting “promoted”- more like PLACED- to positions they should not be in. Some of these same people could barely do their job prior or have no clue about the job of those now reporting to them. Yet on the flip side, qualified people aren’t even looked at or cannot even make it half way through any interview process because most of HR is a sh-t show. Guess that’s always been the #nikeway. Be in the nepotism club or get left behind.


Things at OMNISSA will get harder in 26

Plans are going to be unattainable, pressure I’ll be immense and management will turn a blind eye and expect the field to make up for their ineptitude without offering any solution. No new offerings, no new messaging, and no field support from leadership as they will just sit back and look at dashboards while complaining things aren’t working without any accountability themselves. Nightmare work environment.


It feels like we've been in a state of rolling layoffs

You constantly hear about people being let go, a team here, an org there, in numbers just small enough not to draw too much attention. There's endless talk about a reorg with zero details, and barely any communication from leadership. We're left fumbling in the dark, just waiting to see if our job is next. It's no wonder morale is in the gutter and the entire atmosphere feels so heavy.


Now watch them hollow out the teams. Again.

I’ve been here over ten years, and I’ve witnessed a growing carelessness in selecting people for layoffs. Whatever criteria they claim to use, the reality is they disproportionately target the people who hold the institutional knowledge, understand the work inside out, and are critical to their teams. The complete loss of any long-term perspective by leadership, who have been driven purely by short-term incentives, is a fascinating and depressing spectacle.